Fusion Plus Solutions Inc Looking for BSCS at Karnataka, India Full Time

• Job Title: BSCS – Consultant (Ops)
• Roles & Responsibilities:
• Should have strong Telecom domain understanding.
• Should have imperative understanding & hands-on working experience on the Ericsson BSCS/CBiO system.
• Should possess knowledge on the different functional areas handled by BSCS such as Customer Onboarding, Rating, CDR Processing, Billing, Collections etc.
• Should have strong knowledge on SQL to debug the BSCS back-end database tables & be aware of the data mapping across the Customer, Product, Rating & Billing Tables.
• Should possess UNIX & shell scripting skills & should be aware of batch processes running in the BSCS Rating & Billing Servers.
• Should have strong troubleshooting skills to investigate & find the root cause of any problem at hand either configurational or at code level.
• Responsible for leading the technology teams in the delivery of technical solutions/fixes.
• Contribute towards the end-to-end delivery lifecycle of complex and technology solutions.
• Bring value with expertise in the overall E2E capabilities that BSCS can handle & be able to differentiate the features & functionalities between older & newer BSCS versions.
• Understand the requirements (both functional and non-functional) with inputs from business analysts.
• Create systems requirements document and participate in the design, development, and testing phases.
• Do impact analysis, participate in high level design, create design specifications as per the high-level design, create unit test plans.
• Support the test validation activities (Functional, Integration, system, UAT) and fix/resolve reported defects within the agreed SLA.
• Participate in retrospective meeting and work on continuous improvement to improve the delivery quality and timeline with defect reduction / automation / re-use artifacts
• Participate in deployment planning and support go-live, provide warranty support
• Provide L3 and extended L2 support to resolve incidents/problems reported in production environment within the agreed SLA
• Support Major incidents, provide quicker resolution as required for reported issues and minimize the impact to end users
• Experience Level: Mid-senior

• Knowledge:
• OSS/BSS domain knowledge and strong knowledge on Revenue Management functions of BSS.
• Expertise in Product Configuration, Rating, Billing, Bill presentment, Collections.
• Strong knowledge/experience of working on at least one flavor of BSCS.
• Experience on Configure, develop, and deploy Product Catalogue & Configuration, Bill Cycles, Rating Cycles etc.

• Skill:
• Experience on any BSCS versions from BSCS 6.0 till BSCS iX R2 & above.
• Development/Configuration experience with any BSCS flavor.
• Good understanding on Issue isolation, troubleshooting & resolution in addition to technical reasoning & communication.

• Relevant Experience:
• 5 -10 years of total IT experience
• 2+ Experience in any BSCS version or CBiO flavors of Ericsson COTs product.

Personal

Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:

• High analytical skills
• A high degree of initiative and flexibility
• High customer orientation
• High quality awareness
• Excellent verbal and written communication skills