Gainsight Looking for CRM CPQ Developer – IT (Contractor) at Hyderabad, Telangana Full Time

Company Overview:
Gainsight™ is the leader in customer success and product experience software. The Gainsight

Customer Cloud offers everything your business needs to retain customers and drive growth in the

age of the customer. As the first cloud of its kind, Gainsight brings together the required technologies

to deliver a superior post-sale experience, ensuring customers easily adopt products they’ve

purchased and achieve their desired business outcomes in partnership with their vendor. Gainsight

joined the Vista Equity Partners portfolio in 2020.

Leading companies such as LinkedIn, Adobe, Tableau, Splunk, and Box choose Gainsight

culminating in our recognition as one of the top 100 private cloud companies in the world by Forbes,

one of the fastest-growing private companies in America by Inc. Magazine, and as one of 20 Great

Workplaces in Tech by Fortune Magazine. Gainsight’s CEO, Nick Mehta, has been recognized as one

of the Top SaaS CEOs in America and EY’s Entrepreneur of The Year. The company has offices in

California, Phoenix, St. Louis, London, and India. Gainsight is a remote-friendly workplace. Gainsight

was recognized as one of the Best Work-From-Home companies in 2021 (US) and among best mid-

sized companies in India. (GPTW)

Overview:
The purpose of this role is to manage the day to day running of Salesforce CPQ and related CRM

applications, including system administration, support and continuous improvement. By working

through others, you will support the day to day running and integrity of the system, giving you space

to work independently and with external partners on continuous improvement projects. Therefore, you

will need to have the ability to take on projects and see them through to the finish. This will involve

various different tasks, from speaking with users to understand their needs, researching different

approaches, carrying out testing, liaising with internal teams, producing training materials when

launching new ideas; you take a proactive approach and thrive on responsibility.

Job location: Hyderabad

Experience: 5+ years

Responsibilities:
What You’ll Do Here:
Gainsight IT is looking for a CRM CPQ Developer (Salesforce) to support our CRM processes within

Enterprise Application Org. We are expanding and growing our business globally. Looking for a

seasoned CRM CPQ Developer with experience in managing complex integrations with applications

on Cloud. To help support critical business needs we need someone who can develop creative

technical solutions.

1. Define business processes, gaps and creative workarounds

2. Recommends and adheres to Salesforce and Configure, Price, Quote (CPQ) best practices

3. Maintains a flexible and proactive work environment

4. Facilitate a quick response to changing project requirements, customer objectives and innovative ways to meet company goals successfully

5. Provide technical support for new projects, enhancements, and bug fixes related to solutions being delivered on the Salesforce & CPQ platform.

6. Partner with Sales Ops, Revops, and other Internal teams to implement and build, deploy Salesforce CPQ configuration automation.

7. Assist with Salesforce configuration changes and coordinate changes with development team to be included in Production releases

8. Write and maintain functional documentation of company business requirements and translate into technical requirements

9. Work with offshore team to configure and customize the application to meet the business process and application requirements.

10. Should have experience in Product pricing setup (Pricing, Discount schedules).

11. Should have experience in Quote template (OOB, custom templates, multi-language templates).

12. Programming background using one or more of the languages such as APEX, Visualforce, Lightning, Java would be plus.

13. Experience implementing CPQ and Billing packages and ability to configure Rules and Objectives in support of CPQ products and pricing.

14. Assist with the planning of application changes, development, and installation of upgrades and new releases.

15. Support the Salesforce CPQ implementation roadmap from design to deployment, user adoption, and ongoing improvements and system administration. Integration experience with other tools (NetSuite,)

16. Experience in setting up and maintaining of continuous integration and continuous deployment processes for Salesforce projects (either using Scratch Org or Sandbox based approaches)

17. Experience in Salesforce.com-based Quote-to-Cash suite of products, including CPQ (configure/price/quote), Contract Lifecycle Management (CLM).

Qualifications:
What We’re Looking For

Bachelor’s or Master’s degree in Engineering or MCA

5+ years overall experience in Salesforce CPQ administration, release management, and deployment expertise

Technical background experience in Salesforce CPQ product & Pricing Models

Experience in Salesforce CPQ is mandatory

Salesforce CPQ Certifications is desirable (Sales Cloud, Field Service Consultant etc.,)

Strong oral and written communication skills, including presentation skills

Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

Demonstrable understanding of SDLC methodologies (Agile, SCRUM other)

Values & Benefits: Here are our 5 core values – Golden Rule: We believe in trusting each other, and our community by exercising reliability. – Success for All: We believe that success for our stakeholders comes with making a difference in each other’s lives. – Child-like Joy: We aspire to experience passion, optimism, and laughter in everything we do. – Shoshin: We believe in a beginner’s mind, and that learning comes from everywhere. – Stay Thirsty, My Friends: We believe in an internally driven strive for greatness. – Individuals seeking employment at Gainsight are considered without regard to race, color, religion, – national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender Individuals seeking employment at Gainsight are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Thanks for Applying:

#LI-RS1

Compensation:
TBD