Designation : Assistant Manager – IT&S
Department : IT&S
Location : Madhapur, Hitech City , Hyderabad
Work Mode : WFO
Shift : Rotational Shift
Process Management:
· Follow up with engineers and ensure closure of calls
· Check for Antivirus breach regularly.
· Conduct Windows Server Update Services across locations
· Conduct user reconciliation on a regular basis
· Ensure system compliance.
· Check for disk space utilization and update records.
· Ensure data server maintenance is conducted regularly.
· Ensuring on time renewal of application and license agreements
· Maintenance of the server room on a regular basis
· Providing support to the global team
· Configuration & maintenance of servers,
· Monitor system/user backup regularly.
· Conduct business continuity plan every 3 months,
· Ensuring closure of any ticket within agreed TAT
People Management:
· Managing team attrition /attendance
· Provide coaching and assistance to the team regularly.
· Track team performance on periodic basis
Key Technical Skills and Knowledge:
· Qualification – Diploma/Graduation
· MCSE/MCSA Certification
Please share the resume to [email protected]
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