Genpact Looking for Assistant Vice President – ServiceNow Presales Solutions Architect at Hyderabad, Telangana Full Time

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Inviting applications for the role of Assistant Vice President – ServiceNow Presales Solutions Architect

We are currently seeking a ServiceNow Presales Architect to support our ServiceNow solutions and consulting services teams.

In this role, your primary responsibility will be to support the Sales team during the sales cycle, demonstrating the various modules of the ServiceNow platform to prospective customers on a very deep technical level. The role will also involve designing the architecture for solutions built in ServiceNow, selecting the most appropriate modules from the Now platform for each use case, building and demonstrating of custom presentations, holding workshops and running short proof of concept programs.

As a ServiceNow Presales Architect, you will be responsible for providing presales technical account management and functional support to prospective customers and partners while ensuring customer satisfaction with minimal supervision. You will be a key asset to the Sales team to articulate our value proposition to prospective customers.

Responsibilities

Assist the Sales personnel in the qualification of customer needs and performing pre-demo needs analysis

Assess the customer’s strategic needs, uncover business requirements, and determine the gaps between business requirements and product functionality

Gather the appropriate information to generate proposals with the right service components, pricing, and assumptions

Evaluate ServiceNow products and solutions that might improve or enhance services provided

Understand business and technical problems addressed by the proposed solutions, including key regulations, business drivers, evolving business needs, security, etc.

Produce compelling sales proposals/commercial and technical documentation, outlining the cost savings and business benefits to clients of using ServiceNow

Hands-on experience creating demos, and ability to demonstrate ServiceNow products and technologies effectively to audiences of varied technical knowledge

Qualifications we seek in you!

Minimum qualifications

Experience in the IT industry

Technical experience with the ServiceNow platform

Worked in presales environments with experience on large scale ServiceNow bids

Experience supporting a Sales team to win new business in new and existing accounts

Excellent customer facing, presentation and communication skills (written and verbal)

Good business analysis and requirements analysis skills

Must be able to work as part of a small team with minimal day-to-day supervision

Travel availability up to 40%

Preferred qualifications

BSc in Computer Science or Computer Engineering

ServiceNow Systems Administrator certification

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

JobAssistant Vice President

Primary LocationIndia-Hyderabad

Education LevelBachelor’s / Graduation / Equivalent

Job PostingOct 4, 2022, 12:47:50 AM

Unposting DateOngoing

Master Skills ListDigital

Job CategoryFull Time