Getronics Looking for Technical Consultant – Virtualization & Storage at Bengaluru North, Karnataka, India Full Time

• Provide L3 support on Virtualisation and compute BAU activities
• Comply with ITIL (change, problem and incident management) processes
• Ownership for all infrastructure Operations Support of Getronics’s Internal and External customers using Service Now
• Ensures that appropriate software or specialist monitoring tools are used to maintain awareness and control of the hardware and software
• Create various reports for capacity and performance and configuration as per Customer requirements
• Develop and maintain procedures and working practices for the efficient and effective running of all tasks associated with operating and controlling installed hardware and software
• Conduct investigations on system performance, make proposals for improvements and implement them when appropriate
• Liaise with all Getronics managed service vendors like Symantec, EMC etc. for management and support of Backup solutions
• Work closely with own & other infrastructure team members across EU & India
• Flexible to perform On-Call, Out of office hours activities, travel abroad for short/medium term basis depending upon Business requirements
• Sound fundamental knowledge of VMWare and Cisco UCS / Dell EMC platforms and other hardware platforms.
• Hands on knowledge of supporting L3 operational activities & troubleshooting in the areas of Vmware Virtualisation.
• Hands on knowledge of supporting L3 operational activities & troubleshooting on Cisco MDS platform
• Schedule and supervise all maintenance and installation work for upgrades, working with the vendor and Getronics ServiceDesk. Specialised Skills
• Hands on knowledge of supporting L3 operational activities & troubleshooting on Cisco UCS platform.
• Must be familiar with Storage technology with appropriate functionality including replication, Data Store and allocation of Storage.
• Good understanding NFS, and Fibre Channel protocols, fibber Channel cabling, and zoning
• Good understanding of Windows and Linux systems
• Ability to work on own initiative
• Liaise effectively with other teams
• Strong communication skills, both written and verbal in English language.
• Understanding of NetApp storage array & Brocade FC switch architecture.
• Good understanding of Networks
• Previous experience of working with project team & deliver as per design
• Good understanding & working knowledge on HP-UX, LINUX, Windows 2008+, VMware ESXi.
• Good understanding of Cloud & Virtualized environments
• Good Understanding of ITIL processes
• Basic understanding of Zerto
• Knowledge of Backups systems will be a bonus. Certifications ▪ Minimum of 4 years with at least 2 years of relevant experience ▪ VMware certified ▪ Cisco UCS / Dell MX Series Hardware ▪ Must be a graduate

Soft Skills

▪ Customer Focused

▪ Proactive Attitude

▪ Problem Solving

▪ Excellent Communication – Verbal & Written

▪ Team player

▪ Take initiatives

About Getronics

Getronics is a global ICT integrator with a long history that extends over 135 years. With about 4,000 colleagues across Europe, Asia Pacific, and Latin America, Getronics’ vision is to reimagine the digital future, one customer at a time.

We do this by leveraging an integrated and secure-by-design portfolio around Digital Workplace, Business Applications, Smart Spaces, Multi-Cloud, Field & Onsite Support, Service Desk, Network Infrastructure, and Security & Compliance to serve our more than 1,400 customers in both public and private sector.

Getronics is the founder and leading member of the Global Workspace Alliance. This unique model provides customers with consistent IT services across 185 countries, with one single point of contact, contract, and billing entity yet maintaining the local touch with flexibility and cultural fit of a local partner.