Essential Job Functions:
75% of Time
Design, configure, and install various network devices and services, from routing, switching, and firewalls, which may require you to analyze anticipated bandwidth consumption for new clients.
Properly set the scope and timelines of new projects to meet completion deadlines, which may be medium to large scale complex projects affecting the entire network.
Demonstrate the ability to prioritize and manage competing demands and tasks and successfully manage multiple engagements that may require additional resources.
Work within established configuration and change management (ITIL) policies to ensure awareness, approval, and success of changes made to the network infrastructure, including having experience vetting updates.
Able to design and implement PCI and High Compliance Zones.
Perform advanced network engineering level functions in support of a multi-site enterprise environment.
10% of Time
Perform network maintenance and system upgrades ranging from patches/hot fixes to major network operating system updates.
Plan system resource utilization, trending, and capacity planning to ensure system availability and reliability.
Select and implement security tools, policies, and procedures in conjunction with the company’s security team.
15% of Time
Provide senior level support and troubleshooting to resolve issues.
Take a lead position to liaise with vendors, other IT personnel, or Incident Management for problem resolution.
Interface with all levels of employees internally and within client businesses to support program requirements (business owners, project managers, customer employees and customers’ executive management). Provide lead technical guidance to other IT professionals to correct problems encountered with network software and connectivity. Identify and implement work efficiencies through process improvement techniques.
Key Job Responsibility
Serves in a leadership role for the administration and maintenance of LAN/ WAN systems as directed by IT Management.
Advanced familiarity with Cisco, Juniper, and Fortinet routing, switching, firewall equipment.
Setup company sites for accessibility to software applications and customers.
Management and reporting of circuit utilization with ongoing recommendations for optimal efficiency. Provide pro-active guidance, mentorship, leadership example, and recommendations to junior team members.
Provide oversight and support in design, configuration, management, and implementation of computer/network architectures/environments, including LAN, WAN, VOIP connectivity.
Identification and resolution of hardware and software technical problems and malfunctions related to LANs/WANs environments.
Make decisions that are critical in the areas of throughput analysis, problem solving, and infrastructure planning with potential to affect the successful execution of business transactions.
Proactively researching and locating necessary tools and processes to identify troublesome trends as they develop.
Should have the ability to travel to the Bengaluru Service Center in case the client needs them for any reason.
This is a contract to hire position after 6 months along with 5-7 weeks of initial training by the client.
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