Job Specification:
1) Target achievement on:
Installation set up new pc’s.
Troubleshooting addressing day to day it related issues face by user , which includes pc,
laptop ,printer and tablet.
Installation of network printer, maintaining canport, swtichport wise user allocation and
handling the server & computer.
Adsl router installation and configure for internet.
Setup networking including cabling and crimping troubleshoot networking problems.
Troubleshhot of viruses related problem using antivirus software packages user and server.
Taking tally server and file server back up on daily basis.
Managing CRM DMS id’s, Email Server, Cloud server
Co-ordinating with epby and isps vendor in case of landline & internet failure.
Maintenance firewall , server, tally , dvr cameras, projector, mail confugration in mobile .
Etc
Maintaining IT assets inventory
2) Developing and Maintaining Relationship:
Developing and maintaining good relationship and rapport with all the employees.
Immediate resolution of customers complaints, dissatisfaction and grievances for internal
healthy work environment and harmony amongst the employees.
Observe discipline, Follow flowchart and all the processes religiously.
3) Adherence to SOP
Adherence to SOP will reflect in the following areas
Maintain cleanliness and Hygienic condition, healthy environment in the workplace.
Highest staff satisfaction in terms of workload and working environment by proper
manpower utilization.
Accuracy in attendance, maintaining records, formalities, etc.
Daily, Weekly & Monthly reporting as per the format.
4) Others
Adherence to Company norms related to HR.
To maintain harmony within the department and co-ordination with other departments.
To maintain self health and safety during working hours.
To adhere to company rules and regulations pertaining to Safety and Environment.
Job Type: Full-time
Pay: ₹25,000.00 – ₹27,000.00 per month
Shift:
Experience:
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