Handled Treasury department’s Senior Management Infra related issues
Configure desktop, laptop & VDI devices as per client requirements
Configure & troubleshooting Citrix based applications which is specifically uses in dealing room
Troubleshoot intranet-based applications
Configure & troubleshoot security level applications like Websense, Blue Coat WSS agent etc.
Co-ordinate with different internal teams for fix the issue.
Handles various dealing platforms applications i.e. AutoBahn, BARX, JP Morgan, ICAP, Cortex USB, Citi velocity
Handles globally used application likes Bloomberg, Thomson Reuters Eikon
Configured Telephony which is used to Record Dealers Phone calls for Audit and Compliance Purpose
Configure boxer application to use office mails on mobile
Configure VPN & troubleshoot issues with the help of firewall team
Configure multiples display for desktop, VDI & also using single Wey keyboard for using multiples system.
Working on Remedy tool for log incident & work orders & maintained SLA
Install, Configure and upgrade CCIL applications like NDS OMS, NDS Call, CROMS, FX-Clear, FX-Swap, IRIS Astroid and TREPS
Conducting CCIL application half yearly DR Drill on client machine
Ekuber configuration (safenet, java setting, portal-pki configuration)
Guiding users during BCP drill it they face any issue.
Maintain version compliance parameters as per client requirements.
Implemented New VPN Network on various client machines and provided them with post deployment support.
Worked on creating, modifying, implementing IAM roles and Policy.
Managing S3 buckets, bucket policies, managing S3 storage life Cycle.
Creating, managing EC2 instance as per requirement.
Monitoring resource using cloud watch.
Performing backup activities like creating AMI snapshots of EC2 instance.
Greetings From Tech Mahindra ! Walk-In for the Bright Career in Technical Support & Customer Support job Profile with Tech...
Apply For This JobJob Description We are looking for Desktop Support Engineer – Hyderabad with 1+ years of experience possessing the following skills:...
Apply For This Job* Participate in a 24×7/365 Incident team responsible for monitoring, troubleshooting, remediation operations, and escalation of compute room environment, applications,...
Apply For This JobRequirements – Candidate is expected to work in 24X7 shifts (on a rotational basis) – Weekends work duty is required...
Apply For This JobJob Description : Senior Engineer, Technical Support (I7) – (ESG India Networking)Join us as a Senior Engineer – Technical Support...
Apply For This JobJob Description : Senior Technical Support Engineer At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative...
Apply For This Job