Hire Resources Looking for Vice President – Business Operations – IT at Gurugram, Haryana, India Full Time

Job Objective: In the role of VP Business Operations, the candidate will be responsible for planning, coordinating, and overseeing the day-to-day operations of an organization. Additionally, be responsible for establishing and administering the company’s bottom-line targets and execute on special projects on operational excellence driven by COO/CFO office, without being dilutive of the Company’s credible SME leadership.

Job Responsibilities

Business Operations Management:

• Own the key business operations metrics and drivers for each BU in partnership with business managers/leaders who leads the domain and subject-matter expertise
• Responsible for driving profitability from existing business by performance management and process improvement.
• Ensure a robust bottom-line by anchoring strategic and tactical initiatives in line with business plans
• Prepare budgets for the SBU including estimates of all revenue costs heads, for monthly,
• quarterly annual plan to achieve the same. Own the exercise of building up the annual operating plan of the company with the COO/CFO office as a program manager.
• Leading role in finalization of client contract/ SLA/ commercial terms /price reviews for existing contracts across BUs
• Enables organization wide analytics MIS supports ideation to implementation of strategic based on business insights
• Lead business requirement definition of technology tools and infrastructure for better governance (remote-work-mode friendly environment) across functions and departments, Drive efficiency
• People engagement of a team size of 160 people with a growth trajectory of 300 people in 2 years
• Participating in client visits, interfacing clients for process and walk-throughs. Representing the organization’s capabilities to important external stakeholders.
• Work with Human Resources, IT, Business Finance, Administration and Operations backend team to manage capacity planning and resource management for services business.
• Shared responsibility of supporting business development from an operational excellence and delivery standpoint.
• Shared ownership of company profitability with the COO.
• Achieve Company’s EBIDTA goal consistent with the company’s annual operating plan for Dec 2022
• Execution of Annual Operating Plan with daily managerial rigor in partnership with stakeholders from HR, IT, Admin, Finance, Accounts Business Operations
• Partner with BU Heads to bring in more efficiency in IP Services Delivery
• Partner with Technology/Product Unit functions such as Dev Ops to bring in more efficiency
• Execute on business transformation initiatives such as process automation, Data on Cloud, Enhancements in Work-from-Home environment, and eventual switch to a Hybrid Work Model
• Partner with HR to enhance internal-customer experience, reduce attrition and increase employee retention rates
• Own IT Admin Budget

Job Skills Requirement

• A Management graduate from a well-credentialed with preferably an Engineer or a Science or Commerce graduate with a management degree from a good business school with about 15-20 years of industry experience in an operating role
• Must have worked in the operations of a domain-intensive industry (such as science, technology, law, finance related knowledge delivery)
• Must have experience in industry standard management metrics and ISO / CMMi processes.
• Strong technology focus / understanding implementation skills to enable technology as a key business enabler.
• Ability to drive change in a rapidly growing business is essential.
• Must be Business Execution oriented (We need examples of projects or initiatives done in the assessment note)
• Must be People centric, but with sharp business acumen

Behavioral Soft Skill Attributes

• Must be an operational leader
• Must possess business rigor
• Should be data and metric-driven
• Capable of consolidating teams and executing rigor with stakeholder buy-in
• Cross cultural capabilities
• Keen business orientation and a strong value system.

Location: NCR (Currently remote working)

Budget: Attractive and negotiable, will commensurate with qualification, skills and relevant experience.

If interested and your profile matches our requirement, please share your detailed cv with these details immediately:

Current Organization

Your Current Location:

Total Experience

Highest Academic Qualification, Institute with year:

Your Reporting Manager

Team Size Managed:

Key Achievements

How would you consider your fit for this role (50-100 words):

Current CTC

Notice Period Reqd :

Buyout Option Available

Please revert soonest possible.

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