Education: Any Degree (Any Specialization), Diploma (Any Specialization)
Experience Level: 1+ Years of Experience
Job Location: Bangalore
Primary Skill
Preferred IT Service Desk / Help Desk Experience ITIL V3 foundation certified good Verbal & Written English communication
Primary Roles Responsibilities:
Follow the incident management process for all high severity incidents.
Analyze, categorize, and prioritize incidents.
Coordinate with available technical resources to manage IT incidents and escalate to higher management as required.
Update clients & management on incident updates.
Track incidents until closure.
Prepare customized reports on incidents and provide ad-hoc reports as required.
Network Monitoring
IT Service Desk functionalities
Secondary Roles Responsibilities:
Hands-on experience in IT issue troubleshooting, basic knowledge of server & network.
Work location : Bangalore
Job Requirements :10
Educational Qualification : UG-Non Engineering
Other Details
Weekly Working Days: Not Updated
OFF Days Comment: Not Updated
Salary Type: Not Updated
Salary : Not Updated
Other Description
Role: Not Updated
Industry Type: Information Technology (IT)
Employment Type: Full Time
Role Category: Information Technology (IT)
Education
B.Com
Other
Key Skills
Help Desk Communication skills
About Company
Vee Technologies is a leading global business process management company headquartered in New York and Bangalore. We work as a trusted partner to businesses and organizations around the world, ranging from Fortune 500 firms to mid-size companies. Our solutions enable businesses of all sizes to achieve extraordinary outcomes. We support organizations across a wide range of industries, helping them cut costs, build value, and achieve their most critical business objectives faster and more efficiently.
Company Info
Address : No. 4, Bharathidasan Salai, Unit 2 – 4th floor, Opposite All India Radio, Cantonment, Tiruchirappalli (Trichy), Tamil Nadu 620001
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