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Global Software Delivery
Within HSBC Technology and Services, Global Software Delivery enables HSBC to remain at the leading edge in the development and delivery of high-quality, customised banking systems. The division provides tailored, cost-competitive and robust banking solutions and services that offer a flexible and scalable framework for delivering projects on time, within budget and at the highest quality, meeting both the current and future IT challenges facing the Group.
We are currently seeking an experienced professional to join the HSBC Technology and Services – India Software Delivery team.
Principal Responsibilities
Manage the development and implementation of IT projects:
Analyse user requirements and come up with a blue print of feasible systems solution. Lead the clear choice exercise wherever applicable.
Manage the full systems development life cycle (or project life cycle) from approved Clear Choice to Implementation to ensure business requirements are met or exceeded, on time and within budget in line with business targets
Define Critical Success Factors (CSFs), Key Performance Indicators (KPIs) and other objectives that must be met by the project
Create project plans using group standard tools
Produce effective progress reports for assigned projects to keep management apprised of project status, major issues, scope changes, resource changes and milestone achievements or misses
Facilitate and chair regular project meetings and follow up with team members as required to focus on business and operational issues or technical issues, documenting, assigning and monitoring all project issues to ensure clearance with minimal impact to project progress
Ensure that problems are managed and escalated efficiently with the minimum disruption to the business
Manage the collaboration with business, IT and external parties (for projects managed by INM SWD)
Identify and engage all key stakeholders, contributors and business and technical resources that must participate in the assigned projects and ensure contributors are committed to complete assigned tasks within parameters of the project plan
Participate in the management of the relationship between the business and the IT Project team, managing business expectations and negotiating compromise
Exhibit a team approach to project delivery with an inclusive approach to decision-making and planning
Report progress and problems to management
Use negotiation skills when problems arise to achieve consensus amongst all project participants
Facilitate appropriate decision making to resolve issues and manage risk in order to keep the project on plan
Ensure accurate effort and expenditure figures are provided to IT Finance and Relationship Management
Ensure the Project Sponsor is informed of budget expenditure against expected expenditure
Engage and manage relationships with third party suppliers
Contribute to the smooth running of IT systems
Investigating and resolving problems arising in connection with IT services
Manage the resolution of live issues with the minimum disruption to the business
Maintain and ensure due observance of HSBC Internal Control Standards, including the timely implementation of recommendations made by internal / external auditors and external regulators. Ensure awareness of compliance requirements and implementation of Group Compliance Policy
Maintain awareness of operational risk including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM.
Develop a good level of understanding of the appropriate business systems of the Group and their associated IT project management requirements.
Leading by example and pro-actively seeking support from three lines of defence
Requirements
Graduate / Post graduate with certifications like PMP, CSM, PMI-ACP.
6 – 8 years of IT background with 2 to 3 years in senior position preferably in BFSI or Ecommerce segment.
Strong project management skills and management of development, maintenance and support teams.
Working knowledge of application server / middleware technologies.
Development, Production Support experience on Java platforms and technologies like HTML 5.
Good know how of internet / mobile security / PCI –DSS /PKI /SSL encryption etc etc
Good know how on workflow and document management systems e.g. Omniflow.
Good know how on the AADHAAR/EKYC ecosystem.
Working knowledge of Integration technologies like XML, WSDL, ISO8583, Messaging, OFX,
Should be familiar with networks both Lan / WAN/Load balancing/Routing.
Should have implemented Internet facing application or Mobility application in BFSI or Retail segment .
Understanding and hands on knowledge of designing performance/load/stress testing strategies and test cases.
Familiarity/ understanding of Network Security technologies like Firewall, DMZ, SSL, etc.
Experience of having worked with Database technologies like Oracle DB, SQL Server, etc
Candidates require to be with good communication skills, positive attitude and preferably with certification in the technologies mentioned above.
Additional Information
The jobholder has to have an excellent knowledge of the systems development and project management discipline and can put the discipline into practice. This role is responsible for market scouting, recommendation and implementation of all Digital and Mobility initiatives for the Bank from technology end. The position involves planning, organizing and controlling all day to day new IT initiatives of the Bank and collaborate with all internal as well as external stakeholders.
Technical knowledge on Internet technologies, Mobile, Wallets , encryption standards like PKI / hashing etc
Understand the Functional & Technical requirements, work on solution delivery with Vendors, internal IT teams and business stakeholders.
Design the recommended solution as per Banks need and ecosystem.
Create integration & implementation plans, do risk assessment on IT systems,
Create/review Interfaces design, do sizing etc.
Carry out System Integration & Implementation.
This position requires exceptional technical design and analysis skills, and the ability to effectively communicate
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (COVID-19), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC.
As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Diversity Statement, Data Protection and Entity Statement
As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.
We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
The Hongkong and Shanghai Banking Corporation Limited (HSBC) India
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