Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Global Head of Quality Assurance.
Principal responsibilities
Accountable for quality assurance for CMB and GB
The quality assurance function is fragmented across different teams. Candidate will have to set-up a quality assurance group across Wholesale Banking Technology, and create synergies across service lines. The candidate will have to transform the function and align it to the new DevSecOps process, leveraging best-practices from wider Group and other GB / GF teams. The candidate should be able to establish a process to cover end-to-end testing strategy, including vendor products and platforms, as well as alignment with HSBC’s internal functional testing, NFR testing coverage, etc.
Key Business Needs:
Improvements under DevSecOps: enhanced Developer / Tester experience through seamless adoption of
Key problem statements that will be addressed by the role:
Key Deliveries Expected:
Test Cycle Time Reduction
Hyper Automation
Improve Developer and Customer Experience
Future Ready
Principal Accountabilities and Responsibilities
Impact on the Business / Function
o The candidate will be responsible for establishing and managing the quality assurance initiatives across WS IT
o The candidate will be also responsible for creating an overall / end-to-end testing strategy with various third-party platform operators
Customers / Stakeholders
The candidate is accountable for working with senior engineers across service lines and the wider engineering community and able to interface with WS IT Executive Committee and Wholesale Business on improvements and deliverables
Operational Effectiveness & Control
o Control functions to ensure that products and services are built to provide the required levels of availability, functional capability and non-functional capability, and systemic operational issues are addressed in the design lifecycle
Leadership & Teamwork
o Organizational leadership to be able to lead and transform organizational capability to set-up a best-in-class quality assurance management group
o Ability to engage & influence large number of internal and external stakeholders
o Ability to work in global and regional matrix structure
Governance and Committee Memberships
WSIT ExCo (WSIT Leadership Meetings)
WSIT ManCo (WSIT Management Meetings)
Risk, Control, Compliance and Governance Meetings
Demonstrate leadership on production service and incident management. Maintain awareness of operational risk and minimize the likelihood of it occurring – including identification, assessment, mitigation and control, loss identification and reporting in accordance with section B.1.2 of the Group Operations FIM.
Observation of Internal Controls (Compliance Policy / FIM requirements)
Maintain and observe HSBC internal control standards, implement, and observe Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators. Foster a compliance culture and implement Group Compliance Policy by managing compliance risk in liaison with the Head of Group Compliance, Regional Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources are in place and training is provided, and optimizing relations with regulators.
Role Dimension
This role does not have any financial responsibilities (budget/expenditure limits, etc.)
Headcount reporting to this role
(All staff in the dept/section, including direct & indirect subordinates. Do not include dotted/functional reportees headcount here.)
DIRECT = 100-150
INDIRECT = 100-200
TOTAL = 200-350
Dotted/functional reportees to this role, if any (state title of the job): Engineering SRE funcation across all engineering PODs
Requirements
Functional Knowledge
The candidate must have a strong technology depth and breadth, and experience in establishing and managing quality assurance function in a large scale transformation program covering functional, end-to-end processing NFRs and automation.
The candidate should also demonstrate transformational leadership, in terms of setting up an organizational capability to optimize the quality assurance process aligned with DevOps / DevSecops process and planning, conducting end-to-end down stream testing with the Banks’ core banking and finance systems.
Preferred: Business domain knowledge in commerical banking, transaction banking and trade finance as well as experience in setting up a quality assurance function for a large scale enterprise program
1. Organizational leadership to be able to lead and transform organizational capability
2. Technology domain knowledge in setting up a quality assurance function in a large-scale enterprise application platform
3. Strong stakeholder management capability
4. Business domain knowledge on Commercial Banking business and Global banking preferred
General Knowledge & Experience (Minimum requirements of the role)
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Software Development (India) LTD***
Job Number 23098242 Job Category Information Technology Location The Westin Resort & Spa Himalayas, Khasra No 605 Narendra Nagar, Tehri...
Apply For This JobPosition: – System Administrator – IT Job Location: – Mumbai (Thane) Job Timing: — Rotational Shift (5 days a week)...
Apply For This JobPosition Title: Associate – IT Global MD Material Master Position Summary:The Material Master Analyst is part of a global master...
Apply For This JobWanted 5 plus total and relevant experience IT recruiters for our organization Roles & Responsibilities: Experience in hiring candidates for...
Apply For This JobMinimum qualifications: Bachelor’s degree in a technical field or equivalent practical experience. 3 years of experience in networking technologies. Experience...
Apply For This JobThis is a remote position. GiveIndia Tech Stack Details: https://stackshare.io/giveindia Role We are building one of the world’s best tech...
Apply For This Job