Created moment:
January 9, 2023
Job reference:
REQ – 06726
The Company
The world leader in mineral-based specialty solutions for industry, with over 16,000 employees and over 200 sites worldwide, Imerys delivers high value-added, functional solutions to diversified set of industrial sectors, from processing industries to consumer goods. The Group draws on its knowledge of applications, technological expertise and its material science know-how to deliver solutions based on beneficiation of its mineral resources, synthetic minerals and formulations. These contribute essential properties to customers’ products and performance, including refractoriness, hardness, conductivity, opacity, durability, purity, lightness, filtration, absorption and repellency. Imerys is determined to develop responsibly, in particular by fostering the emergence of environmentally-friendly products and processes.
If you want to grow your skills and develop your career, find out more at www.imerys.com
The Position
Dy. Manager- Technical Support (West Asia)
Job Summary
Key Tasks & Responsibilities :
Environment, Health & Safety:
Responsible for the environment, health and safety of its warehouses, loading/unloading activities and at warehouses
Technical Support Functions:
Support to Sales Team on Technical matters related to products
Support to Operation Team over efficiency and cost & quality
Support to Purchase Team for new vendors and consistent supply
New Product Development
Understand Imerys and competitor portfolio, Identify gaps and trends to introduce new products
Contribute to the success of new Products working in project mode
Excellence and Improvement
Should strive for excellence in service and bring out improvements in his/her area
Should create benchmark and best practices for the industry
Lab and Analysis
Upkeep of Lab and equipment, follow Lab protocols, update test-procedures
Perform tests, analyze results and prepare reports
Reporting
Weekly and monthly reports for Tech Support activities
Ensure updating of Salesforce and product data-sheet
Job Specifications :
Education and Experience requirements:
Diploma / Graduate / Post Graduate in Ceramics or Related Technology
Experience:
>07 years’ experience in ceramic Tiles or related industry in the R&D division
Knowledge, skills and abilities
Excellent oral and written communication skills in English, conversing in other local language
Computer skills
Problem solving skills
IMERYS SOFT SKILLS:
Very analytical and rigorous
Wants to make an Impact and a positive one (on communities, colleagues)
Strong interpersonal skills; Effective at cross-functional teamwork
Possesses ability to juggle and prioritize numerous requests simultaneously
Passion for finding new and innovative trends in relevant industries
SPECIFIC JOB SKILLS
Analytical testing for materials
Project management for new product
Troubleshooting for industrial problem
Position Type
Full time
and
Permanent
Only technical issues will be monitored through the below inbox:
recruiting.support@ imerys.com
PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED.
To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered.
IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.
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