iMocha
Job Locations: Pune, Maharashtra, India
Required Experience: 0 – 2 Years
Posted:
2 days ago
Skills: communication, tech savy
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Job Description
We are currently seeking a friendly and highly skilled Technical Support Executive to provide enterprise-level support to our vast international customer base. He must be able to provide support via phone, web, email, chat, and other channels as needed. Excellence in customer service skills is a must. We are looking for a self-motivated person who is willing to take ownership of customer issues reported and see those problems through to resolution.
Ideal candidates will be comfortable researching, diagnosing, troubleshooting, and identifying solutions to resolve any issues presented. He must be able to follow standard procedures for proper handoff of unresolvable issues to the appropriate internal teams in order to maximize customer satisfaction
Roles & Responsibilities
Eligibility
Company Introduction
iMocha is a Leader in Digital Skill Assessment for Global Enterprises.
iMocha’s suite of products for recruitment and L&D are now empowering users across 1000+ organizations in 70 countries to digitize their recruiting and upskilling operations. Currently, we are growing by 250% Year-On-Year.
We care for our employees and follow a ‘Work Happy Culture’ where we have flexible office timings and consider every employee as an asset to the company.
And YES… We do not track your working hours and a strict ‘NO’ to micro-management so that the work-life balance is maintained.
Moreover, iMocha is ‘Great Place to Work’ certified with 4.9 ratings on Glassdoor. And guess what? The CEO of Microsoft also talks about iMocha.
Here is what Satya Nadella has to say how iMocha assists recruiters to increase the pace of hiring- https://www.youtube.com/watch?v=XwyAIwtfiUM&t=194s
For more details, visit us – https://www.imocha.io
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