· Work continuously on assigned tasks/helpdesk tickets until completion, ensuring stakeholders are satisfied with service levels
· Administer, monitor and maintain Freshdesk and related software components
· Talk users through a series of actions to help set up systems or resolve issues
· Use your technical and analytical expertise to identify, troubleshoot and resolve incidents and problems
· Provide recommendations and drive the implementation of improvements to operational controls, functions and processes
· Install and maintain software and applications
· Ensure the highest level of data security to protect our clients’ information assets
· Support and be an integral member of the IT team
· Skills Knowledge and Expertise
· Ticketing systems
Job Type: Full-time
Salary: ₹12,181.63 – ₹39,398.53 per month
Ability to commute/relocate:
Education:
Experience:
Language:
Speak with the employer
+91 9041041055
To manage & monitor IT Helpdesk, ability to manage 10 Team Members(Shift Schedule), Asset Management, Handle VP User Calls, Expertise...
Apply For This JobGCI are seeking a System Administrator to join our international team on a work from home basis, this work can...
Apply For This JobJob title Senior Associate – Inside Sales & Customer SupportDepartment CoverageReporting to Team Leader – Inside sales and Customer serviceLocation...
Apply For This JobJob Title / Designation: Senior Programmer / Programmer – INFORMATION TECHNOLOGY Job Description: 1. Education – B.Sc / BCA /...
Apply For This JobThis is for US based IT Staffing company. 1. You should have 3 years of experience in US Recruiting process....
Apply For This JobHi, Greetings from Infojini Inc.!!!! This email is in regard to the job opportunity we have in our organization: Infojini...
Apply For This Job