International Council on Clean Transportation Looking for at New Delhi, Delhi Full Time

The International Council on Clean Transportation (ICCT) is the preeminent global non-profit organization providing an independent source of technical and policy expertise on clean transportation. Our mission is to improve the environmental performance and energy efficiency of road, marine, and air transportation, in order to benefit public health and mitigate climate change. Join our team of more than 140 talented researchers and operations staff with offices in Washington D.C., San Francisco, Berlin, Beijing, and São Paulo.

The IT Systems Administrator will assist in the management and administration of ICCT’s IT systems, cloud platforms and services, and office networks; provide technical support to program and operations staff; and help monitor and maintain information security and data protection systems. This position will be based in ICCT’s India office, though significant remote work is possible, and report to Sr IT Manager, who is based in ICCT’s Berlin office.

You will:
Install, support, and troubleshoot hardware and operating system software on Mac, Windows, and Linux systems, remotely and in-person

Provide help desk tech support to staff via email, phone, in-person assistance, and remote management tools

Provide problem-solving assistance on specialty end-use software applications and serve as a general source of expertise on information technologies.

Help manage and administer ICCT’s cloud environment, including Office 365 and Azure

Onboard and off-board staff

Perform routine hardware, software, and network maintenance

Support videoconferencing hardware and virtual meeting platforms

Provide user support and systems administration for data backup systems

Maintain an inventory of organizational IT assets, manage software licensing, and coordinate procurement

Provide training as needed to staff on information security, data protection and privacy, software tools, and general IT skills

Assist in the identification and evaluation of new hardware and software systems and their integration into ICCT’s existing IT environment

Maintain an awareness of major developments in the information technology industry, and share relevant knowledge with IT and data management teams and other ICCT staff

You have:
Diploma in technology/computer science required. Bachelor’s degree in computer science or a related field highly desirable.

5+ years of experience in a Systems Administration role

Excellent analytical skills and a track record of trouble-shooting and solving problems

Strong interpersonal communication and relationship-building skills

Ability to manage time and effectively prioritize among numerous ongoing projects

Good understanding of data protection laws and practices

Experience administering and supporting MS Office 365 and Exchange

Cross-platform OS knowledge (Mac OS X, Windows (Server/Desktop), Linux)

Knowledge of cloud computing concepts

Knowledge of secure identity management and mobility concepts

Exceptional expertise and experience with Mac device management solutions, specifically JAMF, along with a good understanding of Windows device management solutions (Intune)

Experience in troubleshooting network problems and evaluating network design as it pertains to systems

Advanced knowledge of database administration and maintenance

Significant knowledge of information security principles, strategies, and best practices (CompTIA Security+)

IT Support Professional Certificates a plus

Please note that this role requires a thorough understanding and experience in Apple’s JAMF management solution. Candidates with extensive JAMF experience will be given preference.

To succeed in our environment, you should be intellectually curious, self-directed, and able to work with people from across the globe. This position will be based in Delhi. Some domestic travel (within India) may be required. This is a full-time benefit-eligible position, with a monthly salary starting at INR 65,000.

Application

Please submit a cover letter and resume.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.