Position title: IT Infrastructure Analyst Position
Location: Mumbai – Andheri (E).
Hours of operation: Rotational shifts (4.30am – 1.30pm/10.30am – 7.30pm).
Description of the role:
The IT Infrastructure Analyst is primarily responsible for resolving IT Infrastructure alerts for our clients based in the US. This includes alerts being received through escalations from the monitoring team, through automated email alerts and end user escalations. The IT Infrastructure
Analyst is expected to attend to all issues and either resolve them in a timely manner within the prescribed SLA (if doable) or escalate the to Tier 3 for resolution. The IT Infrastructure Analyst will also have to liaison with other 3rd parties (hardware vendors, data center staff, product support, etc.) to co-ordinate resolution of incidents and alerts.
Key requirements:
About Interspence Solutions
Interspence Solutions (www.interspence.com) was established in August 2017 and is a company that provides IT consulting and support services within the manufacturing and process industry.
Interspence has entered into a long term contract with an Major US based Oil & Gas company to provide skilled IT resources and services under the direction of the their IT leadership team. The company is transforming its business on the back of heavy investments in technology around real time data capture, Big Data platforms, in-memory databases and analytical engines and elastic search services. There is also a significant push towards mobility with majority of the applications being converted into mobile apps. The company is also looking at moving towards DevOps in the near future. With this significant push within the IT space, there is an increasing need for skilled and talented resources.
Towards this end, we are searching for talented and smart resources who wish to learn and grow their skills working with a company that is defining the art of the possible with the latest technology.
Contact Person: – Mr. Sumeet Mandal
Number: – 8108245956,
Job Type: Full-time
Salary: ₹500,000.00 – ₹800,000.00 per year
Benefits:
Schedule:
Ability to commute/relocate:
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Speak with the employer
+91 8108245956
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