Customers typically come to us for our in-depth understanding of businesses and stay with us for our service excellence!
We are looking for technically skilled candidates with the good problem-solving ability for the position of IT Support Engineer. The responsibilities of an IT Support Engineer include being a reference point for all IT related queries at the user level, responding to user needs on time and ensuring the optimal running of all systems, among other technical duties. You will help install, upgrade and troubleshoot hardware and software systems. You should also be familiar with remote troubleshooting techniques.
Key Responsibilities:
Organize and provide Firewall Access Policies and Resources allocation support to production Team
Monitoring servers and network for performance issues and bottlenecks
Monitoring Power and UPS Backups for avoiding unexpected Downtime
Managing server backup and event monitoring
Installation and maintenance of Hyper-V Machines
Configuring and maintaining server roles and features
Desktop auditing includes USB status, files and Virus DAT update, IP Sec and UFW settings every week
Maintain User home folder and Local FTP backup on every week
Configured SSL based VPN as per business requirement
Download and restore the All Live DB and application daily
Providing L2 and L3 support for Servers, Network and Security appliances
Proactively maintaining hardware and software to avoid unexpected downtime
Key Professional Attributes:
Proven work experience as an IT Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Hands-on experience with Windows/Linux/Mac OS environments
Ability to diagnose and troubleshoot basic technical issues
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
Qualifications Required:
Any Graduates
Experience: 5+ years
Looking for Immediate Joiners
Important Note:
Candidates should be ready to join immediately.
Contact:
Ms.Aghila N
Phone – (+91) 93634 99313
We are proud to foster a culture of diversity – be it gender, age, experience, perspective, or background!
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