JUGNOO Looking for IT Support at Panchkula, Haryana Full Time

Location: IT Park, Chandigarh

We are looking to hire a skilled IT support engineer to assist our clients/team with all IT-related technical support issues. As an IT support engineer, you will meet with In – the house team to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong customer relationships.

To ensure success as an IT support engineer, you should have in-depth knowledge of business software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills.

Your Roles & Responsibilities:
Installing and configuring client computer systems.

Responding to client IT support requests.

Meeting with clients to diagnose software, networking, or hardware issues.

Providing technical support on-site or via remote-access systems.

Offering solutions that meet the needs of the client.

Repairing hardware malfunctions, software issues, and networking problems.

work on firewall and security of the networks

Tracking and managing work records.

Compiling job reports.

stock management and system allocation

You should have:
1 + Years of experience in the same domain

Knowledge of computer hardware and networking systems.

Good time management skills.

Good interpersonal skills.

Ability to troubleshoot complex hardware and software issues.

Excellent written and verbal communication skills.

Ability to think critically.