juSTa Hotels & Resorts Looking for Information Technology Manager at Gurugram, Haryana, India Full Time

We are seeking an IT Manager – Digital Workplace to join our team! As a manager, you will be responsible for leading a team and building Digital IT Workplace Strategy managing and maintaining end-user devices such as laptops, desktops, mobile devices, and printers; providing technical support to end-users; managing software updates and patches; managing cloud-based services such SharePoint, Teams, Power Platform, Exchange, etc. in Microsoft 365 including driving adoption to maximizing the investment; ensuring that all systems are secure and up-to-date including Hotel PMS.

Responsibilities:

• Manage and maintain end-user devices such as laptops, desktops, mobile devices, and printers.
• Provide technical support to end-users services, including virtual and onsite site support.
• Manage software updates and patches.
• Manage cloud-based services such as Microsoft 365 and licensing management.
• Ensure that all systems are secure and up to date.
• Provide interpretation and advice on policy, regulations, contract requirements and terms and conditions.
• Create a knowledge base for employees, stakeholders and others.

Requirements:

• Bachelor’s degree in computer science or a related field
• 5+ years of experience in IT support or related field
• Experience with Microsoft 365 administration
• Experience with endpoint management tools such as SCCM or Intune
• Excellent written and oral communication skills.
• Excellent interpersonal skills