Kone Looking for IT Operating Model Expert at Chennai, Tamil Nadu Full Time

• Participates to the IT operating model development and execution in close collaboration with relevant stakeholders and IT Operating model manager
• Active co-creation and co-operation with KONE IT stakeholders, understanding their use cases, problems and ideas for continuous improvement
• Translates KONE IT needs to operating model requirements and operating model design
• Continuous improvement of operating model elements based on the continuous learning and industrial best practices
• Follows up and ensures the compliance to the operating model across KONE IT
• Ensure integrity of interlinked operating models in KONE (e.g. RD)
• IT Operating model KPIs and reporting
• Participates on the IT Operating model development forums
• Maintains the IT operating model documentation
• Change management within organization
• Continuous competence development of KONE IT employees (internals and externals)

Deliverables

• Operating model documentation including the required ways of working guidelines
• IT Operating model KPI’s and reports

Requirements:
University degree on Information technology

Minimum 10 years’ experience in SW development and IT process/operating model development and deployment

International working environment experience with virtual team experience is seen as clear advantage

Solid IT process knowledge with very good ITIL understanding, ITIL V3 or ITIL 4 certification (or similar) is recommended

Knowledge and experience on Agile ways of working (e.g. Scrum master certification and experience) and DevOps

Change Management

Facilitation skills

Data analytics

Sales and communication skills

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers