Kovair Software Pvt Ltd Looking for Software Engineer / Senior Software Engineer Technical Support at Kolkata, West Bengal Full Time

Responsibilities Providing technical support to Kovair customers/prospects and internal users

Installation of Kovair products in different customer environments

Troubleshooting customer issues and providing them solutions

Internal manual and automated build and deployment

Creation of installer package with InstallShield

Providing mentoring and guidance to juniors

Work Experience 3 6 years as a Technical Support Engineer for software product/applications Educational Qualifications Any engineering graduate or graduate in computer application.

Skill set required Good written and verbal communication in English.

Knowledge of both Windows and Linux platform

Knowledge of SQL query and MS SQL Server

Good knowledge of IIS.

Desired Candidate Profile To be able to resolve complex problems by interacting with clients through phone, emails or chats and provide clear written instructions or technical manual.

To be able to provide accurate feedback to customers promptly.

Should have the ability to troubleshoot, diagnose, and resolve the issues to the clients satisfaction.

Education: Any Graduate

Industry: Software Services, IT-Software

Skills Required

computer application installshield senior software engineer windows sql linux

Job Detail

Job Id

JD2525148

Industry

Not mentioned

Total Positions

1

Job Type:
Full Time

Salary:
Not mentioned

Employment Status

Permanent

Job Location

Kolkata (West Bengal),

Education

Not mentioned

Experience

3 to 6 Years