Kyndryl Looking for Infrastructure Architect – HST.IT Tool Architect & Transformation at Bengaluru, Karnataka Full Time

548172BR

Why Kyndryl

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.

For further information on privacy, please visit www.kyndryl.com/privacy.

Your Role and Responsibilities

The role of the senior associate in workload automation operations will centre on the following

points

Ownership of the workload automation environments to included, but not be limited to:

Proactive monitoring of automated processing and taking action on processing

failures, various alerts and general work flows within the workload environment

Creating tickets, escalation and documentation of workload processing issues as

directed by PSP, or specific instructions embedded in job definitions; Assisting with

managing batches to mitigate impact on Service or Operating Level Agreements

Managing the batches during planned activity windows involving application

enhancements/deployments, disaster recover exercises, password updates, OS and DB

patching and monthly reboots

Creating and decommissioning of batch schedules within the scheduling tool,

following documentation and department protocols.

Code / application migration and script execution on Unix/Linux and Windows

platforms

Assisting with modifications of automated processing and work flows within the

workload environments, per request via Service-Now ticketing system

Creating and maintaining documentation and reporting for supported environments

The role requires the individual to operate as a Subject Matter Expert (SME) within them

scope of the workload automation solution providing level 3 production support. This

requires the individual to work closely with the sub-team lead for workload automation. In

addition, the role requires decision making / input relating to:

Use of their Subject Matter Expert (SME) knowledge in all Control M components to

provide fault tolerant schedules and alerting

Provide advice and assistance to our clients concerning the changing workload

environment when better practices are identified

Seeking various automation opportunities where ever possible, utilizing various EY

supported tools

Reviewing Service and Incident tickets and working with support in managing

batches in production and non-production environments

Work with application support teams to further escalate issues to management when

system availability and Service Level Agreements are in jeopardy

Required Technical and Professional Expertise

Minimum of 3-5 years’ experience in workload automation environment (operations

and/or design)

Proficient with Control-M workload automation software- Version 9.0

Intermediate knowledge on BIM, AFT, SAP, Control modules, Self Service within

Control-M and SFTP

Basic knowledge to navigate through various OS systems and execute scripts (Windows,

Unix, Linux, Oracle/ SQLPlus).

Ability to diagnose, troubleshoot and resolve incidents and manage the ticketing queue

(i.e. Service Now or any other ticketing platform)

Proficient with MS Excel, Access, Word, Outlook, Visio, SharePoint and Service Now

Preferred Technical and Professional Experience

Excellent communication and interpersonal skills

Strong critical thinking skills

Clear understanding of IT

Dependable leadership skills

Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid

change

Customer orientation and responsiveness

Ability to deal efficiently with escalations and difficult situations/people under

pressure

Outstanding self-management, influence management, information presentation

English language skills – excellent written and verbal communication

Experience working in a global IT environment

Basic project management and reporting skills

Flexibility in work schedule to accommodate business needs.

ITIL training a plus

Required Education

Bachelor’s Degree

Preferred Education

Bachelor’s Degree

Country/Region

India

State / Province

KARNATAKA

City / Township / Village

Bangalore

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other things to know

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary job category

Architect

Role ( Job Role )

Infrastructure Architect

Employment Type

Full-Time

Contract type

Regular

Position Type

Early Professional

Travel Required

No Travel

Company

(Y030) Kyndryl Solutions Private Limited

Is this role a commissionable/sales incentive based position?

No