Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.
Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.
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Your Role and Responsibilities
As Unix SME you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
If you thrive in a dynamic, collaborative workplace, Kyndryl provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here.
Following Standard Operating Procedures for BAU support, Build, configure and maintain all applicable Servers
Coordinate between the client employees, Server/System Engineers and third party vendors/providers
Isolating, troubleshooting, escalating, correcting and documenting activities/any/all problems to include customer or technical issues within the Server/OS/HW Infrastructure
Effective negotiation with technical peers and customers to implement technical solutions.
Maintaining skills to the current industry level of certification
Recognizing and articulating job related problems to management.
Analyzing technical problems and creating solutions involving the use of existing techniques and/or tools
Performing assigned tasks in accordance with established standards and guidelines
Preparing and recommending technical alternatives involving technology, methodology, tools, processes and solution components.
Challenging the validity of given procedures and processes with the intent to enhance and improve a customer solution.
Assisting in the identification of new service opportunities.
Assisting the Project Manager by providing a technical project coordination role.
Liaising with relevant support teams for all clients to ensure they are informed about relevant progress and issues relating to Unix server to be handed over for server management to ensure a smooth transition.
Providing coverage for BAU Unix Server Management teams along with other project works assigned.
Abiding by Incident, Change and Problem Management procedures, including complying with the Service Level Agreements as documented in the Problem Severity matrix.
Create regular reports for Management requirements.
Act as a single point of escalation to L2 and L1 engineers.
Required Technical and Professional Expertise
Minimum 6+ years of experience in IT Industry.
Mandatory Certification on RHCE & Red Hat Enterprise Linux® Diagnostics and Troubleshooting & Red Hat Performance Tuning: Linux in Physical,Virtual, and Cloud.
Knowledge on Ansible or openshift, exposure to AWS or Azure (Preferably).
Scripting Knowledge is must on any of Bash or Python or Perl
Hands-on EMC PowerPath along with experience in SAN and NAS storage
Ability to work independently with Vendor to resolve issues ( OS and Hardware)
Hands-on knowledge Oracle Disks ( ASM)
Proficient in HP and Hardware Troubleshooting
Working knowledge of Incident and Change Management
Expertise in Linux Cluster configuration and troubleshooting
Experienced to articulate standard Methodologies for during implementations
Prior experience in creating SOPs and documentation and Server Hardening
Solid experience in calculating Risk and solving vulnerabilities
Minimum of 5 years’ experience in an enterprise server environment
Experience in AIX (v6.1, 7.1, 7.2), GPFS/Spectrum scale v4.2, 5 PowerHA SystemMirror (v7.1, 7.2), PowerVM/VIOS (v2.2 and 3+), IBM pSeries Hardware (P7,8,9 models) Administrator
Indepth knowledge and experience with PowerHA SystemMirror administration, configuration, cluster build, storage addition and filesystem administration, cluster nodes, topologies, networks, and heartbeating concepts.
Solid understanding of AIX system administration, user administration, file/directory permissions, LVM, maintenance of software and system patches, TCP/IP concepts, NFS, NIS, DNS, storage concepts, performance tuning.
Working experience with PowerVM/VIOS, HMC, Virtualization, LPM, NPIV, SAN-attached storage, NIM (Network Installation Manager)
Ability to perform in 24 x 7 Environment support based on shift roster
Working experience with PowerHA/XD (cross-site) and GPFS/Spectrum scale v4.2, 5 would be an added advantage
You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Up-to-date technical knowledge by attending educational workshops, reviewing publications
Preferred Technical and Professional Experience
You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies.
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work.
Intuitive individual with an ability to manage change and proven time management.
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
Up-to-date technical knowledge by attending educational workshops, reviewing, publications.
You’ll have access to all the technical and management training courses to become the expert you want to be
You’ll learn directly from experienced developers in the field, our team leads love to mentor
You’ll have the opportunity to work in different areas to figure out what really excites you
Required Education
Bachelor’s Degree
Preferred Education
Bachelor’s Degree
Being You @ Kyndryl
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Other things to know
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary Job Category
Technical Specialist
Role (Job Role)
Systems Administrator
Employment Type
Full-Time
Contract Type
Regular
Position Type
Early Professional
Travel Required
No Travel
Company
(Y030) Kyndryl Solutions Private Limited
Is this role a commissionable / sales incentive based position
No
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