Let’s Set Destinations Looking for Head – Information Technology at Bengaluru, Karnataka Full Time

Head: Information Technology: Jainx Capital Finance Pvt. Ltd

The captioned Company is a Non-Banking Financial Company (NBFC-Non Deposit-ICC-

Type-II (Hybrid)) engaged in Investment and Credit activities. The company is willing to hire an experienced candidate in field of Information Technology having at least 3 to 5 years of experience in any reputed NBFCs/Bank or any other financial institutions A position that involves the following Key Responsibility Areas:

1. Candidate should have either have handled the IT portfolio of the institution where worked either independently or assigned with key functional areas.

2. The candidate should have a B-Tech in IT /MCA qualification.

3. The candidate is eligible for a CTC of Rs 12-18 Lacs Per Annum based on the eligibility and experience.

4. Should have worked experience in handling software related to Credit Appraisal,

Credit Approval, credit Initiation, Credit Collection, Policy revisions and training.

5. Handling escalations from business and resolve within Service Level Agreement.

6. Managing and maintain the Active Directory.
7. Performed various troubleshooting and maintenance operations in Windows 7/10 and windows Server environments.
8. Installing Different software’s like SQL server, SharePoint, Team foundation server

Visual Studio etc. in laptop and desktops
9. Strong knowledge on ticket handling for Infrastructure Support.
10. Operating System Deployment and Migration
11. Testing the monthly released MS patches and Distributing and deploying to end user Client’s Desktop.
12. Remote Support, Using System Center Configuration Manager ( SCCM)
13. Troubleshooting of Hardware and Software related issues.
14. Managing and troubleshooting Server Share folder and local drive.
15. Troubleshooting the Anti-Virus, McAfee Endpoint security related issues on laptops and desktops.
16. Identifying System faults, Hardware issue coordinating with respective vendors for related issues/problems.
17. Maintain inventory of Software and company assets.
18. Installing and configuring Network printers
19. Configuration & Trouble shooting of MS-Outlook
20. Supporting Video Conferencing
21. Performing Customer reported issues & troubleshooting & providing solutions within the given Service Level Agreement (SLA).
22. Coordinating with Network team for all the network related issues
23. Oversees IT operations(Helpdesk, Network and Security)

24. Designs and implements IT strategies and infrastructure.

25. Assesses need for new equipment and software.

26. Capacity Management

27. Recruitment and Training of new IT resources

28. Conducting IT induction for new joiners.

29. SOP creation on various new process and procedures of our Loan Products.

30. Providing Level 1 support to various in-house hosted application.

31. Coordinating with respective resolver group and informing Business leads on

Major Incidents and downtimes.

32. Communicating with the technology team and other departments as collaboration requires

33. Skilled leader with the ability to develop teamwork and achieve superior results.

34. For repetitive incidents creating KEDB (Known Error Data Base) and reference documents.

35. Resolve technical issues by escalating when the restoration is beyond the peer level control

36. IT Budgeting, KPI Goal Setting and Training for new IT staffs.

37. Plan and implement project roll outs like technical software/hardware upgrades.
38. Define project schedules, allocate resources and monitor progress.

39. Any other issues as cropped up from time to time.

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Job Types: Full-time, Regular / Permanent

Salary: ₹100,000.00 – ₹150,000.00 per month

Schedule:

Ability to commute/relocate:

• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Speak with the employer
+91 9901753225