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Software Developer
Maersk Looking for Terminal IT/OT On-Site Supervisor at India Full Time
Provides onsite support for desktop management, asset management and
physical support for other IT equipment. Has responsibility for
fulfilling incident and service requests that require physical onsite
presence, proactively working with the remote support teams. Has
responsibility for actioning all assigned requests and incidents and for
meeting agreed service levels. Provides technical input and
recommendations to continuous improvement projects both at regional and
global level
physical support for other IT equipment. Has responsibility for
fulfilling incident and service requests that require physical onsite
presence, proactively working with the remote support teams. Has
responsibility for actioning all assigned requests and incidents and for
meeting agreed service levels. Provides technical input and
recommendations to continuous improvement projects both at regional and
global level
Provides onsite support to Business Units for assigned incidents.
Delivers support and advice for Facilities Management/Office Services
regarding office move planning.
Supports Hardware and Software asset management/tracking/auditing for
devices not connected to the network and according to global processes.
Delivers server housing support, management and LAN cabling
troubleshooting.
Provides on call support for critical incidents outside of normal
business hours and emergency situations as part of Business Continuity
Plan requirements.
Provides VIP support to selective customers as per SLA and agreement.
