We believe data is the fuel that powers the modern enterprise. Our mission is to help companies shorten the path from data to decision and empower customers to out-think and out-perform the competition. Trusted by more than 1,300 global businesses, our products deliver unmatched value in data integration and connectivity and in process analytics and automation. Our relentless focus on customer satisfaction is why 1,300 global enterprises choose Magnitude to maximize their ERP investment – on-prem and in the cloud – to turn data into insight and insight into action. For more information, please visit magnitude.com.
About Us:
Magnitude Software is a leading provider of software solutions for the Enterprise Information Management market. Our Magnitude Software family of solutions dramatically accelerates time-to-value for your Enterprise Information Management needs including query, reporting, analysis, and master data management for enterprise Applications, with a low total cost of ownership. We’re busy evolving the way people and organizations manage information. Our technologies help companies access and analyze their data no matter where it resides-all from a single point of entry. The Magnitude Software integrated suite of products is designed to boost productivity by empowering end users and decision makers with secure access to the right data at the right time, allowing them to easily build their own custom reports and make timely decisions.
With over 600 customers worldwide including: British Telecom, Emerson, Merrill Lynch, Motorola, Nordstrom, Starbucks, Toshiba and Xerox, the Magnitude family of products has established a leadership position in the Enterprise Information Management.
Job Description
Are you an intelligent and highly motivated Technical Support Engineer with excellent communication and trouble-shooting skills? The ideal candidate is passionate about delighting customers, has technical skills, is an excellent problem solver, and is self-directed. You will work from home or in our office in (Selected country)
The Technical Support Engineer will deliver high end Support to our customers/partners (companies like Dalakraft, Almondy and Coop Sørvest) and partners as well as to our internal team.
You work on high-profile and highly visible clients/projects, working collaboratively with clients as well as functional consultants and technical team members to ensure the highest quality services are provided. You serve as motivational team member to ensure internal and external needs are met and customer satisfaction is achieved.
RESPONSIBILITIES
Qualifications
QUALIFICATIONS AND EXPERIENCE
Not a requirement but counts as a bonus if you have experience in one or more of the following
VALUED TRAITS
Additional Information
All your information will be kept confidential according to EEO guidelines.
Magnitude Software is an Equal Employment Opportunity employer and as such does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status, or any other classification protected by applicable discrimination laws.
** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the stated work location. **
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