MaintWiz Technologies Looking for Senior Mechanical Engineer for IT Role at Chennai, Tamil Nadu Full Time

Company Details

MaintWiz is an Industry 4.0 platform focussing on Industrial Asset Management, Plant Maintenance, Condition Monitoring and Reliability. MaintWiz is offered as a Software-as-a-Service offering with additional enhancement and integrations to provide a comprehensive solution.

MaintWiz helps organizations leverage Industry 4.0 by

• Building a Digital Foundation – Comprehensive Industrial Assets Management System
• Connecting the Systems– Provide an unified view of all Equipment & Critical Parameters
• Enabling Smart Workforce – Simplify technology for easy access. Improve productivity and efficiency
• Focussing on business Outcome driven analytics

URL: https://www.maintwiz.com/

The Opportunity

MaintWiz is calling Mechanical Engineers who have worked in Core Industries and wanting Career Shift to IT industry. Candidates should have worked in Shop-Floor / Production Lines / Manufacturing or in Maintenance Roles (Mandatory)

We are looking for roles in Customer Success function. Selected candidates will be working on implementation of Industry 4.0 solutions in Plant Maintenance and Industrial Asset Management. This is an exciting opportunity to join a rapidly growing SaaS company and help shape and scale the Client Management practice. We’re looking for a sharp, energetic and detail-oriented person who is passionate about implementing solutions for industry.

Role – Implementation Consultant

Role Description:

Responsible for working with C-Level executives and other senior management of the Client Organization

• Help Clients realize benefits from MaintWiz in their Asset Management, Operations and Maintenance
• Building Asset Register, Preventive Maintenance Schedules, Breakdown / failure phenomena, Instrument Calibration schedules etc.
• Key client-facing role with ownership of deliverables and KPIs
• Developing and managing a high-performance client engagement
• Defining a methodical, data driven onboarding process
• Creating and managing the project pipeline
• Identifying and managing enterprise-level integration of Operations Technology (Internet of Things, PLC, SCADA, DCS, MES etc.) and Information Technology
• Championing solutions in the emerging technology arena
• Overseeing the client service delivery and managing the client engagement and relationship

Location: Chennai. May involve travel to Customer Locations for extended periods of time, on need basis

Responsibilities:

• Fully manage product implementations and customer onboarding
• Conduct regular product and project implementation reviews with customer team
• Up sell and cross sell MaintWiz services and additional product features Documentation of client processes and mapping to MaintWiz functionality
• Training of new and existing customer user groups
• Maintain customer new request pipeline and provide ETA for delivery
• Managing metrics on Project Delivery, Client Adoption & Engagement
• Identifying and scoping opportunities for deeper engagement – integrations, value added services and enhancements
• Mining the account for more opportunities – other plants & business units, new functionalities and new technology applications
• Billing and Collection follow up
• Develop user manuals for product functionality ü Provide pre-sales support for new prospect demos

Requirements

• Mechanical / Electrical Engineering Degree required from premier institutes (Mandatory). MBA degree is an advantage
• Experience in Industrial Asset Management / Manufacturing / Plant Maintenance / O&M / Other Shop Floor related functions is Mandatory
• 5-8 years of relevant work experience in customer handling roles in Software Services and related roles is preferable
• Good knowledge on Equipment Life Cycle, Preventive Maintenance, Breakdown Maintenance, Instrument Calibration, Plant Operations, Utility Management etc. Prior hands-on experience in this field is a big plus
• Good Communication skills. Proficiency in English is must. Knowing Hindi is a big plus.
• Analytical and problem solving skills
• Proficiency in IT Systems and applications required

Job Types: Full-time, Regular / Permanent

Salary: From ₹500,000.00 per year

Schedule:

COVID-19 considerations:
MaintWiz provides a safe working environment

Experience:

• Manufacturing / Shop floor: 2 years (Required)

Work Location: One location

Expected Start Date: 24/01/2023