Role and Responsibilities:
Install and configure software and hardware.
Lead the IT help desk and technology tools.
Provision AD, VPN accounts and configure & deploy workstations.
Monitor performance and maintain systems according to requirements.
Troubleshoot issues and outages.
Ensure security policies are followed.
Upgrade systems with new releases and models.
Develop expertise to train staff on new technologies.
Maintain an internal wiki with technical documentation, manuals, and IT policies.
Follow our change management process.
Other IT-related responsibilities as assigned.
Candidate Qualifications:
Proven experience as an IT Specialist, IS Technician or similar role from the BFSI sector.
Experience with endpoint deployment, networks (LAN, WAN) and patch management.
Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.
Ability to create scripts in Ansible, Python, Perl or other languages and software.
Familiarity with various operating systems and platforms, specifically Google Workspace, Slack, Windows, MacOS, and Ubuntu.
Experience with managing firewall, VPN server and Internet Leased Lines.
Setting up complete Active Directory setup from scratch.
Resourcefulness and problem-solving aptitude.
Experience with monitoring systems.
Able to analyze and prioritize incoming requests and alerts.
Minimum of 5 years of relevant experience.
Self-motivated and research-driven.
Employment Type
FULLTIME
Industry Type
Accounting / Finance
Seniority Level
Mid-Senior-Level
Work Experience(in years)
5 – 10 Years
Skills
It Administration
Windows
Firewall
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