Network monitoring (preferably using MikroTik / other effective tools) and troubleshooting computer and telecommunication networks and systems.
Proficiency in Mikrotik Routers boards, Ligowave, Mimosa, Ubiquiti etc.
Capability to isolate and resolve basic network issues of speed slow, loop, websites etc.
Customer care / support, visit/ interaction/ maintaining good relation with customers for satisfactory technical support .
Configuration of the Network Devices (Switches, OLT, ONU) as per requirement.
Upstream escalation within teams and with respective ISP to attain minimum downtime.
Responsible for link and node outage complete communication with field teams & seniors.
Maintain ISP bandwidth usage report and outage report as well as customer incident report.
Documenting all reported and attended issues.
Closely monitor Network outage and issues, Report Delay and Follow up for Resolution.
Know-how of networking concepts such as DNS, DHCP, wired devices and wireless network connectivity.
Job Types: Full-time, Regular / Permanent
Salary: ₹12,500.00 – ₹40,000.00 per month
Day range:
Shift:
Experience:
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+91 9044967562
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