· Maintenance and troubleshooting of standard software packages.

· Microsoft OS, System Software ,Installation and upgrades.

· Fault finding like MS-office / O 365 related issues resolution

· Problems related to the usage of the internet and emails.

· Maintaining Regular call Reports.

· Coordinate with Internal authorities/Department for IT solutions.

· Knowledge of Windows client and server OS troubleshooting

· L1 Support for network troubleshooting

· L1 Support for server standard roles

· Timely Suggestions to improve existing the IT infrastructure

· Maintain the asset list as per Customer Standard.

· Basic Troubleshooting of the internet lease line.

· Knowledge of server

· Firewall/Network security basic troubleshooting and configuration.

· L1 Support for standard Backup solution.

· Hands on experience resolving hardware board level issues

· Configuring BIOS settings ,BIOS upgrades

· Troubleshooting computer peripherals, like printers and scanners issues

· Setting up new computer systems

· Should be able to resolves issues related to Antivirus software

Job Type: Full-time

Salary: ₹20,000.00 – ₹25,000.00 per month

Benefits:

Shift:

Ability to commute/relocate:

Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

Speak with the employer
+91 9011001415

Matrix Business Machines Pvt Ltd Looking for Desktop & Network Support Engineer at Pune, Maharashtra Full Time

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