Key Tasks and Responsibilities:
Focal point for all IT Operation’s/Infrastructure needs.
Lead IT operations and Infrastructure for McDermott India.
Responsible for IT service delivery for the India.
Managing projects that involve new product development or changes in technology.
Ability to manage escalations, outages, significant issues/concerns while working closely with Global team and provide consistent communications to management and users.
Ensure the agreed service levels are met and continuously improve SLA targets.
Closely work with Bids/ Estimation and Project Management Team on revenue projects.
Management of IT requirement for the Revenue Projects and Clients.
Preparation and management of IT Budgets for the function.
Acts as liaison between the business and IT to assess and provide appropriate IT services.
Identifies evolving business needs and opportunities for service improvements; aligns IT services, projects and investment accordingly.
Ensuring that all departmental policies and procedures are followed.
Lead and manage the team, including hiring, mentoring, and professional development.
Creates long-term and short term strategic plans for the India office to address issues and develop a program of continuing improvement for the organization.
Continual service improvement through best practise and new and innovative technologies.
Developing and maintaining relationships with vendors and suppliers.
Hands on experience in managing IT operations and IT infrastructure ( servers / network) in a similar managerial role for minimum 10 years in a similar engineering industry.
Ability to work/influence with business leadership.
Have hands on knowledge to guide IT team members.
Ability to deep dive / root cause and IT operations/infra challenges and resolve it in a timely manner with IT stakeholders.
Excellent written/oral communication
Demonstrate ability to lead and motivate staff.
Strong teamwork and interpersonal skills at all management levels.
Experience in the management of third-party contract and service levels.
Essential Qualifications and Education:
Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration or other related field. Or equivalent work experience.
Excellent knowledge of IT Infrastructure (Compute, Storage, Networks, Backups) and Data Center management.
Typically has 15 to 20 years of IT and business/industry work experience, with at least 10 years of experience in managing multiple, medium to large cross-functional teams or projects. Typically requires advance technical knowledge in assigned IT function as well as broad knowledge in other disciplines/technologies/processes that interact with the assigned function.
Participates in strategic decisions regarding the assigned IT function. Implements and manages those initiatives within assigned area with complete autonomy and accountability for results. Frequently reports to a Chief Information Officer, Chief Technology Officer or IT Chief Operating Officer.
Company Overview and Core Values:
McDermott is a premier, fully-integrated provider of technology, engineering and construction solutions to the energy industry. For more than a century, customers have trusted McDermott to design and build end-to-end infrastructure and technology solutions—from the wellhead to the storage tank—to transport and transform oil and gas into the products the world needs today.
At McDermott, we hold all employees accountable to follow our 5 core values.
Integrity – we maintain a firm adherence to legal and ethical conduct
One Team – we are one company, where everyone is equally important
Go Beyond – we seek courageous and creative solutions
Well-Being – we promote all forms of well-being
Commitment – we are reliable and dependable in delivering quality solutions
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Posting Date Mar 11, 2022 Job Number 22036043 Job Category Information Technology Location Courtyard Navi Mumbai, R-4, Padmashree Dr. D....
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