Manage IT mobility portfolio with respect to daily operations, compliance and governance.
Enabling support for Mobility users and mobile devices included Android, IOS
Manage end to end mobility operations through MobileIron MDM
Manage new device configurations, reconciliation, troubleshooting and timely access removal for termed employees
Manage delivery and installation and recovery for work from home assets (iPAD, Netgear router and Cisco deskpro)
Participate in new platform/enhancement testing with enterprise team
Lead mobility compliance activities
Work with respective vendors towards resolution of mobility and WFH issues.
Analysis issues pertaining to Mobility, coordination with end users, enterprise teams
Partnership with enterprise team for rollout or major upgrade around mobility platform
Education
Minimum Qualifications:
Must be a Graduate. (BE/B. Tech will be preferred).
Experience
~ 3 years of experience on IT support around Mobility platform
Well versed with different mobility devices, associated OS, technical troubleshooting
Good in liaison with stakeholders, vendors
Knowledge and skills (general and technical)
Should have experience of different mobility platform
Self-motivated, well organized and flexible with a sense of urgency approach
Understanding of people management
Adaptability to change
Self-disciplined and result oriented
Ability to manage multiple tasks prioritizing effectively.
Ability to find creative and innovative solutions to business problems
Must be flexible to US Daytime work hours.
May be required to travel (National / International as the need be)
Should be capable of building and sustaining strong relationships with stakeholders.
MetLife:
MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.
We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.
MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.
MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
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