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Job Description:
This position will manage the Microchip ServiceNow instance and support with development and implementation of modules to cater various groups and business units.
This position is expected to work closely with Global teams to understand the business requirements and come up with solution/process to handle the requirements through ServiceNow. This includes changes to current ServiceNow modules and implementing new modules.
Scope of work:
Routine platform development and maintenance such as catalog items, forms maintenance, flows development, minor.
Modern mobile application implementation (ServiceNow Mobile Studio) and updating existing items for modern application compatibility.
Other process development as driven by business environmental factors.
Working onsite or offsite within office hours.
Requirements/Qualifications:
Basic Qualifications:
2+ years of experience with ServiceNow development.
2+ years of experience with JavaScript or related application development.
2+ years of experience with ITIL processes and implementation.
ServiceNow Developer Certified.
Good communication skills
Able to work with global development team to deliver expected result.
Preferred Qualifications:
Jelly or AngularJS experience
ServiceNow System Administration Certified or ServiceNow Implementation Specialist Certified.
Business Process Management / Automation experience a plus.
ServiceNow Discovery, Orchestration, Service Mapping experience a plus.
Agile development process experience a plus.
Travel Time:
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