Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment. Our customers are facing new and complex challenges keeping their data protected and secure while leaning more heavily on hybrid and cloud solutions to do so.
Our newest CSS organization – Security, Compliance, Identity and Management (SCIM) – was created to further enable our commitment to our company’s collective Security strategy and our ability to handle these critical customer needs from start to finish.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Response and Resolution
Readiness
Product/Process Improvement
Qualifications
Soft Skills
environment
management skills
follow written guides
Education
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Job Description Desktop /laptop/workstation assembling and dis- assembling Work on Branded (HP /Dell/Lenovo etc) laptops and assembled desktops Desktop /laptop...
Apply For This JobRole – Windows Administration Experience – 4+ Years Location-Chennai,Bangalore Role Description This is a full-time on-site role for a Windows...
Apply For This JobAbout us: Teceze is a leading information technology, consulting and business process services company headquartered in the UK with offices...
Apply For This JobPreferred Qualifications: 1-2 years in a technical support related role, or equivalent experience Network operation centers, socs, technical support desks...
Apply For This JobIntroduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To...
Apply For This JobWe are urgently seeking for a *System Admin* Freshers or experienced located in Tirupur can apply. Salary 10k to 20k....
Apply For This Job