Mountain State Software Solutions (MS3) Looking for D365 System Admin at Hyderabad, Telangana Full Time

Role Title: Microsoft D365 F&O System Administrator

Mandate:

• Work closely and effectively with our internal clients (Arganauts), providing

troubleshooting, analysis and assessing solutions bringing support based on our Tech

Platform implementation.

• Provide support administering Argano’s Microsoft Dynamics 365 technology platform

Key Responsibilities:

• Troubleshoot and resolve client care tickets at the senior consultant level:
• Review inbound cases
• Actively chase and track updates on work from internal customers
• Ensure progression and escalate as required
• Responsible for the analysis, configuration, and maintenance of the Microsoft Dynamics

365 Finance & Operations (D365 F&O)

• Support D365 F&O features including but not limited to System / Workflows /

Configuration (including UI form development) / Security (including User Management) /

Reporting dashboards

• Create and Maintain D365 F&O Environments / Batch Jobs / Security Roles. (Security Roles

Assignment) / Business Process Workflow

• Managing DevOps Pipeline & Task
• Managing the code movement between environments
• Work collaboratively with team members to troubleshoot and resolve D365 F&O Issues.
• Managing the code deployment from QA, UAT & Production environments
• Help team ensure compliance with IT policies and procedures
• Collaborate with developers, integrators, and business partners for system enhancements

upgrades

• Skilled with knowledge transfers handoffs (e.g., support transition knowledge)
• Ability to support troubleshoot complex integrations and data

Requirements:

• Five (5)+ years of experience in D365 F&O Application Support
• Knowledge on Project Management or Ticketing System (e.g., Azure DevOps, JIRA,

ServiceNow)

• Strong interpersonal and communication skills
• Effective multitasker who can work on a variety of competing tasks at the same time

Desirable:

• Bachelor’s Degree in Accounting, Information Systems Management, Computer Science, or

related field

• Experience working with a multicultural and/or multilingual team across several time zones
• Microsoft D365 Certification MB-300
• Working knowledge of Power Platform
• Experience providing Managed services