Navo Hosting Looking for IT Help Desk Executive(Female) – 6months to 2years at Koramangala, Bengaluru, Karnataka Full Time

• Responding to client support queries.
• Providing support in person, over the phone, or via remote access.
• Talking to clients through basic problem-solving processes.
• Providing basic computer training.
• Writing training manuals.
• Following up with clients.
• Completing support tickets.

Help Desk Specialist Requirements:

• Bachelor’s degree in computer science, information technology, or a similar field.
• Knowledge of computer software systems, including databases, office applications, and operating systems.
• Excellent analytical and diagnostic skills.
• Advanced knowledge of help desk software and remote-access systems.
• High-level communication skills.
• Ability to troubleshoot complex hardware and software issues.
• Patience and understanding.

Job Type: Full-time

Salary: ₹15,000.00 – ₹22,000.00 per month

Shift:

Speak with the employer
+91 9513734870