Job Description

JOB DESCRIPTION:

Roles And Responsibilities

Lead the team of Server, guiding in installing & and administrating servers – on-premises and Azure cloud
Liaise with the Technical support team and ensure endpoint device connectivity (laptops, Desktops, Printers, Mobiles, etc.) with hosted servers.
Ensure that all users can access shared applications and storage using endpoint devices.
Manage and govern Endpoint Detection & Response solution – Sentinel One
Patch management using Manage Engine Desktop Central
Configure and administrate Storage Area Network (SAN) and Network Attached Storage (NAS) data appliances
Manage, and monitor Office 365 accounts, associated applications, and accesses and ensure governance & and compliance
Ensure application system and data backup & recovery
Conduct periodic DR drills
Comply with the requirements from ISO27001, BS10012 & ISO9001
Comply with organizational IT policies and directives
Actively participate in managing and rolling out Strategic and IT specific Projects
Configure and maintain local and cloud infrastructure & operating systems along with other components such as DHCP, local & and global DNS.
Ensure Servers related tickets are monitored and closed within the SLA

Desired Skillset

Hands-on experience in installation, configuration, administration, and monitoring of Physical and Virtualized Servers (Hyper V)
Strong technical knowledge of Enterprise server operating systems (OS) (Windows Server 2008R2, 2012R2, 2016, 2019)
Experience in managing Office 365 – Outlook, Teams, SharePoint, One Drive
Experience in managing Azure Infrastructure
Storage management – SAN/NAS, Azure Storage
Strong knowledge of DLP, Advanced Threat Protection
Experience in conducting DR drills
Develop, document, and maintain installation/configuration documentation
Knowledge of ITSM best practices – Incident, Event, Change and Problem management
Experience in managing EDR solution
Experience in handling Manage Engine’s endpoint central

Core Competencies

Service Orientation – Should be aware of both – the internal as well as external customers and their needs; and is committed to meeting the customers’ evolving, long-term needs – the focus is on SERVICE
Result Orientation – Should be able to direct efforts towards developing and implementing realistic action plans to meet business objectives; with a sense of urgency – the focus is on achieving RESULTS
Initiative – One must not only understand and accept the responsibilities towards his/her job; but also proactively work towards identifying challenges and their resolution – the focus is on seeking SOLUTIONS
Professionalism – Should have in-depth knowledge of all functions and display not only the required skill-set but also ethics and integrity while conducting the job – the focus is on PROFESSIONALISM
Cooperation – One must ensure completion of all tasks at hand and simultaneously extend support to team members and display joint ownership towards achieving business objectives – the focus is on TEAMWORK
Communication/Feedback – Should believe in providing feedback to other associates and receiving feedback to enhance performance, thereby meeting business objectives – the focus is on OPEN COMMUNICATION

Educational Qualification

Engineering Graduate/ Post Graduate
Desirable technical qualifications: Graduate/ Post Graduate, Azure 104, CCNP, MCSE, ITIL V4 foundation

Hiring Process

Your interaction with us will include, but not be limited to,

Finally, our people are our most valuable asset; if you agree with us on this, we would love to meet you!

Nexdigm Looking for Assistant Manager- Information Technology (Server)- Pune at Pune, Maharashtra, India Full Time

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