NISG (National Institute for Smart Government) Looking for Senior Manager – IT-GSTN-New Delhi at New Delhi, Delhi Full Time

From 7 to 12 year(s) of experience

₹ Not Disclosed by Recruiter

New Delhi

Job Description

Roles and Responsibilities

Role Description

To be responsible for operation of and maintaining a resilient, secure and cost effective IT infrastructure and IT operations for GSTN, based on IT plan and objectives. To contribute in building as well as operation of IT infrastructure of GSTN, manage IT operations, including internal IT facilities, applications etc. Core areas also include coordinating with IT partner(s) to build and operate the enterprise IT infra and services, liaison with other verticals (internal & external) and extend the required support to meet the business critical objectives.

Key Responsibilities:
1. Should have minimum 8 years’ experience in building, operation and management of IT projects & setups in a multi-vendor environment.

2. Assessment, procurement and deployment of IT solutions for the organization. Should have proven expertise in procurement of IT solution i.e. requirement gathering, defining scope of work, defining SLA, RFP preparation, tendering etc.

3. Should have experience in maintaining 247 availability of internal data center of enterprise.

4. Capable of handling new projects, as well as drive the System Integrator team to achieve these objectives.

5. Proven Knowledge on IT Infrastructure solutions and infrastructure applications. Should have deep knowledge of products of OEMs in the core IT infrastructure and services (OS- Primarily Unix/Linux, storage solutions, mailing solutions, mail security solutions and backup).

6. Should be exposed to heterogeneous OS (Windows and Macbook) user requirements, as end users.

7. Should have worked in environment following strict ITSM/ITIL process, procedures and practices. Should be able to handle operations and maintenance of large and complex IT setups being run by IT partners.

8. Experience in handling team consisting of domain admin, IT helpdesk onsite resources.

9. Should have experience in monitoring and ensuring SLAs related to IT systems run by partners ( servers, CPU, memory, hardware, appliances, services). Should be able to provide technical guidance to the vendor / partner O&M team for upkeep & maintenance of the IT Infrastructure.

10. Collaborate with vendor / consultants to design, implement and thereafter maintain the architecture and configuration of the Data Centre/ Data Recovery Center / Near Sites

11. Manage a set of off-roll end user support resources to provide user services – to both Windows and Macbook users.

12. Identify and offer timely solutions to potential issues in IT infrastructure.

13. Identify and build improvements in the existing/future architecture based on changing needs of the organization, challenges faced in current implementation, technological changes at providing organization’s end or changing needs of business.

14. Should have experience of handling cooling systems, power backup and online power systems of small data centers (e.g. ACs, UPS, multi-phase power supply, etc).

Others

1. Proven skills to work with internal teams, work along with System Integrator teams etc.

2. Should have understanding of business continuity (DR).

3. Provide technical support to the Vendor/ Consultant Team etc. as & when required

4. Good Communication Skill (both verbal and written) is must.

5. Timely preparation of MIS, reports and status updates for circulation to the Management and other authorities as may be required.

Desirable

1. Understanding of middleware and network and security appliances viz. Firewall, Network, IMSVA, DNS, DHCP etc, multiple OEM and multi OS end user environments ( Windows, Macbooks)

Key Interfaces:
External:
Internal:
IT Partners (service providers), Consultants,

IT OEM Vendors

Audit Teams

Internal Departments i.e. Services; Procurements and Contracts; Customer Service, Technology;

Key Attributes & Skills:
B.E./ B. Tech in Electronics, IT, Computer Science / M.C.A or equivalent

Min. 8 years’ relevant experience in IT Infrastructure procurement, build, project and operations

Preferred : Certified in ITIL / ITSM

Preferred: At least one certification from OEM in related domain of IT/IT security .

Role:Other

Salary: Not Disclosed by Recruiter

Industry:IT Services & Consulting

Functional AreaOther

Role CategoryOther

Employment Type:Full Time, Temporary/Contractual

Key Skills

Cost EffectiveSenior ManagementIT InfrastructureIT Operations

Education

UG:B.Tech/B.E. in Any Specialization

PG:MS/M.Sc(Science) in Any Specialization,M.Tech in Any Specialization,MCA in Any Specialization

Company Profile

National Institute for Smart Government (NISG)

www.nisg.org

Company Info

Contact Company:National Institute for Smart Government (NISG)

Website:http://careers.nisg.org