NOKIA Looking for System Administrator – ITSM Platform at Noida, Uttar Pradesh Full Time

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you’ll be part of

At Nokia Digital Office Infrastructure, we set up, maintain and optimize Nokia’s enterprise computing and networking capabilities; we administer and continuously advance our Digital Workplace; and we grant IT support to a global community of end-users. On top of keeping our end-users satisfied every day, our immediate strategic priority is to progress rapidly in our aggressive digital transformation and in our journey towards a cloud-based environment. In DO Infrastructure, you are part of a team that is redefining IT and shaping the future of Nokia.

What you will learn and contribute to

As System Adminstrator – ITSM Platform you will be responsible for maintaining the stability and usability of cloud based ITSM Platform components. You will be part of our IT Service Management team within Infrastructure. We operate and develop the Nokia Now Platform based on ServiceNow, and several components running in Google Cloud and Microsoft Azure. These components are at the core of many IT service management processes within Nokia IT and serve Nokia’s entire workforce.

At IT Infrastructure, we set up, maintain and optimize Nokia’s enterprise computing and networking capabilities; we administer and continuously advance our Digital Workplace; and we grant IT support to a global community of end-users. On top of keeping our end-users satisfied every day, our immediate strategic priority is to progress rapidly in our aggressive digital transformation and in our journey towards a cloud-based environment. In IT Infrastructure, you are part of a team that is redefining IT and shaping the future of Nokia.

As part of our team, you will:
Perform operation and maintenance tasks for ITSM Platform components

Manage support for incidents and requests related to ITSM Platform components

Contribute to software releases by developing user stories

Your skills and experience

You have:
>2 Years of hands on experience with adminstation and development in Microsoft Azure or Google Cloud

Experience with ServiceNow and service management (ITIL in general) within client environments

Linux

Javascript programming experience

Problem-solving skills

A technical mind

An organised mind

Attention to detail

It would be nice if you also had:
Degree in Engineering, Computer Science or related field from recognized university

Microsoft Azure Certification or Google Cloud Certification

ServiceNow Certified System Administrator

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

One of the World’s Most Ethical Companies by Ethisphere

Gender-Equality Index by Bloomberg

Workplace Pride Global Benchmark

LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.