Novo Nordisk Hiring For Advanced Operations Analyst II at Bengaluru / Bangalore Full Time

Does your motivation come from challenges and working in a dynamic environment Do you thrive in a working environment where close collaboration with key stakeholders and strategic alignment is essential Do you have a can-do attitude with continuous improvement as one of your career objectives Then we might have the right position for you. Apply now and join a growing team, working in an international environment.

The Position –

The position holder is responsible for define, build and operation of Firewall, Proxy, IT Security and Data centre services and provide Technical operational support globally for PSnet (Product Supply IT). The position holder also needs to be proactive in engaging in close dialogue with the IT architects, IT specialists and stakeholders across PSnet including Production facilities and Data centres globally to create and improve awareness on the technical deliveries of all the IT Infrastructure and IT Security support services to meet business expectations. Bridge the gap between the Stakeholder requirements, Product Supply & Global IT Project teams and the IT vendors ensuring that the IT Infrastructure support and services are provided on efficient terms. The position holder requires sound technical expertise, proficient stakeholder, vendor and communication skills with proven experience and high degree of IT Infrastructure technical knowledge. High Quality delivery, user focus and innovative initiatives will be a significant aspect of the job. You will also be entrusted with the following responsibilities:

• Define, build, and operate the Firewall, Proxy, IT Security and Datacentre services and provide Technical operational support globally for PSnet (Product Supply IT) in Novo Nordisk.
• Perform Incident, Change and Problem Management in alignment with scaled Agile framework as a delivery team member. Perform the role of a technical consultant during Major Incident and Critical outages for PSnet Firewall Infrastructure issues reported globally.
• Enable fast and optimal project execution according to roll-out plans and ensuring best possible operation and maintenance. Ensure a standardised platform worldwide in Product Supply and to establish strongrelationship with stakeholders, end users, Service owners and IT suppliers.
• Manage Daily operations & Technical support in the IT Infrastructure area for PSnet. Manage the IT Infrastructure, audits, and compliance levels as per Novo Nordisk norms.
• Manage and liaise with the IT Infrastructure vendors providing Firewall Infrastructure services across PSnet.

Qualifications

• 10+ years of experience working within IT Infrastructure Operations & Technical Services.
• 8+ years working with key stakeholders and decision makers outside India in a

cross-functional, international environment.

• Cisco / Palo Alto certifications (CCNP/CCIE) preferred.
• Technical IT Infrastructure experience from an international service or

consultancy firm.

• Work experience & good knowledge in Infrastructure qualification, Compliance

requirements in pharmaceutical industry, GxP knowledge will be an advantage.

• Experience supporting CFR 21 Part 11 validated systems.

Technical pre-requisites:

• Solid understanding of Firewall rules, Network Routing, Firewall risk

assessments, VPN and IPsec tunnelling from Cisco and Other Vendors.

• Solid understanding of AlgoSec products, Firewall Analyser and FireFlow.
• Knowledge of Solar winds network management.
• Knowledge of IT Infrastructure and IT Security standards (like National

Institute of Standards and Technology (NIST).

• Knowledge of ServiceNow ITSM and Tripwire installations.
• Knowledge of Python and Power-shell scripting.
• Solid understanding of TCP/IP networking, AD, DNS, SMTP, NTP, IMAP and

SNMP.

• Personal skills: Self-managed with strong personal drive and coaching skills. Ability to work.

About the department

DD&IT (Digital, Data & IT) India was established in February 2010 as an integral part of DD&IT (Digital, Data & IT) in HQ. From the beginning in 2010, the unit has grown to 900+ employees till date. The main role of DD&IT (Digital, Data & IT) India is to manage IT, which includes System Management, Project Management, Infrastructure Management, Compliance Management, Security Management, Process Management and Vendor Management.

Working at Novo Nordisk

We are a proud life-science company, and life is our reason to exist. We’re inspired by life in all its forms and shapes, ups and downs, opportunities, and challenges. For employees at Novo Nordisk, life means many things – from the building blocks of life that form the basis of ground-breaking scientific research, to our rich personal lives that motivate and energise us to perform our best at work. Ultimately, life is why we’re all here – to ensure that people can lead a life independent of chronic disease.

Contact

To submit your application, please upload your CV online (click on Apply and follow the instructions).

Apply Now!

Deadline

10th January 2024.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.