NR Success Manpower Solutions Looking for Immedidate Hiring In Technical Support Executive international bpo at Zirakpur, Punjab Full Time

Job Description –

Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.

Improves client references by writing and maintaining documentation.

Participates in development of client training programs by identifying learning issues; recommending instructional language.

Accommodates client disabilities by recommending devices and techniques.

Avoids legal challenges by monitoring compliance with service agreements.

Improves system performance by identifying problems; recommending changes.

Updates job knowledge by participating in educational opportunities; maintaining personal networks.

Accomplishes information systems and organization mission by completing related results as needed. Required Skill Set:

Problem Solving, LAN Knowledge, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, PC Proficiency, System Administration, UNIX System Administration.

Excellent verbal and written communication skills, as well as strong analytical and problem- solving skills.

Sound Technical Knowledge of DNS & Web Hosting.

Basic knowledge of Perl, CHI, HTML, Java & e- commerce.

Intermediate knowledge of MS Office suite, include Excel.

Good Customer service & interpersonal Skills.

Ability to Multi task.

Good Typing Speed (25- 30 w.p.m.).

Undergraduate(Minimum 6 months of experience)/ Graduate/ Post Graduate.

Regards

Nisha

NR Success Manpower Solutions

Call at 7415025071

Job Type: Full-time

Salary: ₹30,000.00 – ₹35,000.00 per month

Schedule:

• Day shift
• Evening shift
• Fixed shift
• Flexible shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
• UK shift
• US shift
• Weekend availability
• Weekend only

Supplemental Pay:

• Performance bonus
• Shift allowance

Experience:

• Technical Support Occupations: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

Speak with the employer
+91 7415025071