Requirements:
Strong comprehension and writing skills
Excellent verbal communication skills
High quality major incident management skills to influence and expedite service recovery
Good working knowledge of the Information Technology Infrastructure Library (ITIL) to recognize appropriate aspects in the incident, problem, and change processes and improvements
1 to 3 years of experience in handling multiple teams
Work Timings: Flexible to operate in 24/7
#LIBPO
Job Segment:
Manager, Help Desk, Information Technology, Management, Technology
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