Offload Process Private Looking for IT Support Engineer at Banaswadi, Bengaluru, Karnataka Full Time

Offload Process Pvt Ltd is an International BPO catering mainly to the Australian based clients and now expanding to US & UK market.We are a predominant player within our product market space ,we provide services like quantifying sales leads, taking orders, responding to ad inquiries, market research, or general information requests, or internal processes like data entry, status follow-up with supplier’s subcontractors, managing appointments. Other services offered are Search Engine optimization, Social Media Marketing & Google AdWords.We are currently looking to hire a skilled IT support engineer to assist all our IT related technical support issues. As an IT support engineer, you will determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong customer relationships. You may also be required to install new software applications and train clients on proper application use.To ensure success as an IT support engineer, you should have in-depth knowledge of business software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills. Ultimately, a top-class IT support engineer resolves all IT issues quickly and effectively while maintaining a good relationship with the client.IT Support Engineer Responsibilities: Installing and configuring computer systems. Responding to IT support requests. Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues. Providing technical support on-site or via remote-access systems. Offering solutions that meet the needs of the situation. Repairing hardware malfunctions, software issues, and networking problems. Tracking and managing work records. Compiling job reports.IT Support Engineer Requirements: Bachelor’s degree in information technology or computer science. Proven work experience as a technical support engineer with minimum 2-3 yrs. Knowledge of web services, API, and IP-based protocols. Experience with scripting languages. Knowledge of computer hardware and networking systems. Good time management skills. Good interpersonal skills. Ability to troubleshoot complex hardware and software issues. Excellent written and verbal communication skills. Ability to think critically.Location: Bangalore , work from office roleSalary: 1.8- 2.2 lakhs/ annum; base salary plus incentivesWorkweek : Monday to Friday, 8:30AM – 5:30 PM and Saturday 8:30 AM – 2:30PM Industry: Call centre, Tele marketers, Lead generation, BPOIf interested please send in your resume to hr at offloadprocess.comJob Type: Regular / PermanentSalary: INR150,000.00 – INR240,000.00 per yearSchedule:

Morning shift

Speak with the employer

+91 +91-90368 93374

Job Detail

Job Id

JD2534762

Industry

Not mentioned

Total Positions

1

Job Type:
Full Time

Salary:
Not mentioned

Employment Status

Permanent

Job Location

Banaswadi, Bengaluru, Karnataka, India

Education

Not mentioned

Experience

Year