From the beginnings of OML as an artist management agency to the advent of modern-day content marketing, we have helped our clients thrive in the face of disruption while setting trends in talent representation, marketing and sponsorship; inspiring industry change in events and licensing; and helping reshape the digital landscape. As technology further shifts the balance of power in media and puts more power in the hands of the influencer, OML is uniquely positioned to create opportunities for our clients and partners around the globe.
About the Role:
OML is looking for someone to lead its IT operations. This role will hold accountable for smooth running
of our systems within the limits of requirements, specifications, costs and timelines. You will be responsible for working with different systems, software, and hardware and resolve the issue
Key Responsibilities:
You will be required to diagnose, troubleshoot, resolve technical issues within the agreed time frame.
You will be accountable for fixed assets management, laptop configuration, account setup, (Mail, Slack, Basic softwares & software subscriptions).
You will be required to manage & maintain Network Configuration, Servers, WiFi Router and Network devices.
Ensure all issues are properly logged and communicated to the end user on a timely basis.
Will be responsible for developing network maintenance and growth plans, creating annual and project budgets, keeping up to date on the latest networking technologies.
Prioritization and managing Incidents and Service requests.
Will be required to manage vendors.
Audio & Video conferencing setup.
Qualification & Skills:
Bachelor’s degree / Diploma in Information Technology with 4+ years of relevant experience.
Must have experience and strong skills of Apple Mac and Windows Operating System.
Should have hands-on experience with Google Workspace (Gmail, Google Docs, Drive, etc), Printer/scanner troubleshooting, basic network troubleshooting.
Good understanding of computer systems, mobile devices, and other tech products.
Hands-on experience on Installing well-functioning LAN/WAN and other networks.
Ability to diagnose and troubleshoot basic technical issues, familiarity with remote desktop applications, help desk and ticketing software.
Knowledge of CCTV(DVR/NVR) administration.
Our Values:
We build opportunities for our artists, brands and fans; and it’s important for us to be reliable and efficient
We demonstrate honesty, excellence and commitment to success
‘It’s not my job’ is not part of our vocabulary, we even stuff envelopes
We make mistakes, but only to learn from them to build resilience
We take care of ourselves and our colleagues
We are our own managers
We are committed to equality and inclusion
We are mindful of the strain on the Earth’s resources and are committed to reversing the trend with our behaviors where possible
Thank you!
Thank you for taking the time to go through the opportunity we have to offer.
If you apply, please do not share your photo, age, gender, religion or ethnicity in your resume. You do not even need to share your last name. (We want to eliminate biases on any of these parameters while we decide on our shortlisted candidates)
We will get in touch with you if your profile gets shortlisted.
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