Paragon Restaurant Looking for IT Executive (Immediate Joining) at Ernakulam, Kerala Full Time

A warm personality, attentive and smartly presentable.

· Committed to delivering high levels of customer service.

· Responds courteously and efficiently to queries and problems from guests and system users.

· Ensures cleanliness of all data equipment and computer rooms.

· He / She must be a self-starter, alert, energetic, responsible and flexible.

· Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems – PMS, Point of Sale – POS, IPTV, Telephony systems and other software vendors.

· Ability to troubleshoot hardware and software problems.

· Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.

· Should be capable of doing Root Cause Analysis on a problem.

· Must know the Network fundamentals, general network setup and device configuration.

· Good knowledge of server hardware, Disk storage technology, I/O devices.

· Skilled in usage of system level profiling tools and network monitoring systems to aid in application performance profiling (iostat, Nagios).

· Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.

· Background in highly available systems and image capture/management systems.

· Extensive knowledge on Active Directory, Management and Implementations.

· Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.

· Manage leadership in the establishment of project scope, technical strategy , cost, budget and staff support requirements with new IT initiatives.

· Prepare Policy & Procedures for the IT Department and for the user department.

· Managing Disaster Recovery Process and ensuring regular daily backup is taken.

· Anti virus setup and day to day support.

· Able to plan, assign and take the report from the IT team.

· Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.

· Ensure that policies and procedure relating to PCI compliance are updated.

· Maintains a system error / progress log book and deals with reported problems.

· Responsible to ensure that IT Audit points are implemented as per relevant Standard operating Procedures.

· Monitors and maintains proper inventory of hardware and software license.

· Is aware of IT Security Policies and ensures implementation through regular staff training.

· Keep updated with latest Restaurant technology and security risks on a regular basis.

· Able to perform other IT or Systems related task assigned by the management.

Job Type: Full-time

Salary: ₹20,000.00 – ₹22,000.00 per month

Benefits:

• Cell phone reimbursement
• Food allowance

Schedule:

Supplemental Pay:

Ability to commute/relocate:

• Ernakulam, Ernakulam – 682024, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 5 years (Preferred)

Expected Start Date: 15/06/2022