PhonePe is India’s leading digital payments platform with over 400 million+ registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform. PhonePe has since launched Mutual Funds and Insurance products like tax-saving funds, liquid funds, international travel insurance, Corona Care, a dedicated insurance product for the COVID-19 pandemic among others.
PhonePe launched its Switch platform in 2018, and today its customers can place orders on over 300 apps including Ola, Myntra, IRCTC, Goibibo, RedBus, Oyo etc. directly from within the PhonePe mobile app. PhonePe is accepted at over 18 million merchant outlets across 500 cities nationally.
Culture
At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!
Network Engineer 2 will be part of the IT Infrastructure team that provides design, deployment & support for systems, services, and requirements across PhonePe Corporate locations.
Responsibilities & requirements:
This is a hands-on technical role.
Independently own the Network Infrastructure support solving complex issues and suggesting design modifications as appropriate.
Ensure SLAs are met
Responsible for performance analysis, proactive troubleshooting, and capacity planning for the Network platforms.
Perform monitoring and maintenance of the overall environment working with experienced team members.
Perform change controls. Update process documentation and team portals
Participate in troubleshooting, capacity planning, analysis, performance analysis & Root Cause Analysis.
Communicate with peers and managers regarding system issues & participate in 24×7 on-call.
Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently.
Troubleshoot Connectivity issues from the end-user perspective.
Escalate service requests that require engineer-level support in a timely fashion to prevent a breach of SLA.
Experience & Qualifications:
5-8 years of experience in design, deploy & manage IPv4/IPv6 networks(Routers/Switches/Firewalls and WiFi Solution)
Platform knowledge on Juniper /Aruba/ FortiGate/Cisco
Solid understanding of IP/MPLS and Ethernet technologies.
Experience in IP services (IPv4, IPv6, VPN, Multicast, QOS, SNMP, VOIP, SIP, etc).
Experience in Wireless technologies (Wireless Lan topologies, devices, troubleshooting, 802.11 network security architecture & RF site surveys)
Proven experience in network management & Expert knowledge of network analysis tools ( Nagios, Zabbix, etc)
Hands-on experience with Protocol Analyzer tools & debugging tools.
Hands-on experience with BGP, OSPF configuration
Experience with firewalls, VPNs, remote implementation, troubleshooting, and problem resolution is desired
Experience in managing LAN, WAN, SD-WAN, Datacentre, and Cloud Networks as well as Site-to-Site VPN connectivity
Security Fundamentals: Should be able to understand / Explain concepts (NAT, ACL, Access Groups, IPsec, AAA) & have working knowledge and be able to troubleshoot network Protocols.
Knowledge of the Linux Platform.
Engage with vendors.
Communicate effectively with the customer/Partners regarding issues and potential problems
Familiarity with backup and recovery processes, software, and methodologies
Candidates with Multi-platform skills are preferred.
Work with all team members to implement and improve Company best practices.
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
Insurance Benefits – Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
Wellness Program – Employee Assistance Program, Onsite Medical Center, Emergency Support System
Parental Support – Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
Mobility Benefits – Relocation benefits, Transfer Support Policy, Travel Policy
Retirement Benefits – Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
Other Benefits – Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy
Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.
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