We build this exciting product ecosystem by working with smart people and uniting behind a passion for what tech can create. We’re a group of good-natured, nimble go-getters dedicated to helping people and businesses build better with technology. That means when we see opportunities to create, we go for it. We don’t let the unknown stop us from solving challenges and winning together. And most importantly, we treat each other like adults. If you can see possibilities where others see problems, have candid conversations to ensure all voices are heard and thrive in a collaborative environment, you’ll do some of the best work of your career here.
The IT Operations Manager for Pluralsight will be responsible for establishing and leading a multi-function IT operations, Data, Business Applications and security team in our Bengaluru office. Reporting directly to the Director of IT, you will partner with senior leadership to ensure the success of our India Bengaluru center, from launch to maturity. We’re looking for someone with experience working with teams across time zones, building and growing teams, and crafting and communicating internal IT processes!
Who you’re committed to being:
A leader and partner that understands how to operate a globally interdependent team
A self-starter. You like to understand the expected outcome, get the context, and then work to get it done
An amazing communicator and effective influencer. People trust and follow you, you are effective in being able to recognize issues early on in the design phase and make sure that products and processes are implemented in a scalable way.
An inspiring leader. Ability to be able to provide your team with a vision of the future and then implement that vision.
You seek context with intention; You listen first, then provide information and direction
What you’ll own:
Within the next 18 months, this role will lead a 15+ person team of engineers and analysts from across IT, data and security working across nearly all aspects of the enterprise. Responsibilities include:
Oversight to ensure execution of prioritized services, as defined by the business and/or IT Leadership
Creating, leading, and developing a team of IT operations, engineering and security team in our Bengaluru office.
Organizational leadership of the Bengaluru IT enterprise teams including concerns of local teams, as well as a direct partnership with CIO leadership team in the USA.
Ensuring our services meet or exceed internal SLAs
Encourage team member career development including mentoring to provide opportunities for growth, and personal development
A direct and deep relationship with leaders throughout the Pluralsight Enterprise
Coordinate and collaborate closely with the Site Leader for the CTO organization.
Experience you’ll need:
10+ years in information technology, infrastructure including 6+ years in direct management experience
BS or MS in related industry/field or equivalent experience (Computer Science, Computer Engineering, Information Systems)
Expertise in eliciting business requirements and managing cross-functional projects.
Experience with Budgeting and Planning
Experience with IT support, security, data analytics, operations and infrastructure
Active participation in working alongside business and technology leaders to solve complex business problems
Ability to drive positive change
Experience building and fostering relationships with other groups within the organization
Strong decision-making and communication skills
Able to cultivate collaboration and manage expectations with various groups of technology and business experience
Prior experience working in the US and India for a high-tech software company is a plus.
Benefits!
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
Competitive salary and meaningful benefits
Fully funded comprehensive medical & dental coverage for you and your family
Open vacation policy
Keep active with our wellness program that allows you to expense your gym membership and other sports activities
Tuition reimbursement
Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.
#LI-SH1
System Analyst – Laserfiche Location: BangaloreDepartment: Application Management, CLSVacancy type: Permanent As System Analyst for Laserfiche, you will be part...
Apply For This Job...
Apply For This JobWe are x-b-e, a remote-first team, with flexible work timings, and a great Slack culture. Our software is powered by...
Apply For This JobHiring Domestic Recruiters!! Please find the details below. If this interests you, send your updated resume to Domestic IT RecruiterLocation:...
Apply For This JobWhy Kyndryl Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We...
Apply For This JobWe are hiring for Support Engineer Location; Calicult Rotational Shift Notice period must be within 15 days to immediate Interested...
Apply For This Job