Pranav HR Consultants Looking for IT Service Engineer/Manager at Chennai, Tamil Nadu Full Time

Developing detailed plans for new designs and products.

Making determinations for equipment, staff and training needs. Proposing project and program budgets. Hiring and supervising staff

Analyze technical complexities and how it meets business requirement, Plan and project views on new IT projects.
 Monitor and Manage service desk engineers to ensure that all calls are getting resolved within SLA.
 Maintain IT policies and compliance as per ISMS 27001 and ISO 9001 standards.
 Documentation for issues & Solutions.
 Being a single point of contact for customers on escalations.
 Analyzing the calls and incidents every month to prevent future issues and make sure everything is stable.
 Presenting the board of managers with monthly MIS report.
 Maintaining IT assets and inventory.

Involve with all Windows server platforms like IIS, AD, GPO, DHCP, WSUS, WDS, DPM, RDP, Vmware & manual/auto backup in NT & Cloud
 Implement security feature using PowerShell to prevent virus
 Automate various server/network related items like tune-up, disc usage, alarms, updates and scans
 Analyze server event logs and to ensure requisite action is taken
 Actively involve in Disaster Recovery planning & implementation
 Configure and implement office 365 exchange
 Knowledge in Linux platform
 Maintain Tally server for Finance team
 Manage VPN for users worldwide
 Install, configure and maintain: SFTP
 New user configuration and maintenance/troubleshooting: MS office and applications,
VOIP/IP telephony.

Job Types: Full-time, Regular / Permanent

Salary: ₹27,000.00 – ₹35,000.00 per month

Schedule:

Ability to commute/relocate:

• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• total work: 4 years (Preferred)