Daily check EOS and follow up with concern on pending issues.
Monitoring link and share the ticket to L1 support team if any link down or performance issue.
Proactively monitoring link utilization and share report to authority. If require suggest for BW upgrade.
Daily schedule team meeting and discuss on pending issue and guide team members if required support.
Attend escalated incident and follow up with ISPs till closer.
If require share root cause analyse to team.
Attend management level calls.
Prepare SOP on new deployment or is there any problem for smooth work.
Coordinating with authority for any new link provision, asset movement.
Check feasibility if any branch shifting , renovation request raised.
After authority approval process for link provisioning , migration, activation and de-activation.
Performa change request after authority approval like configuration change, WIFI access etc.
Coordinating with ISPs on escalated case for faster resolution.
Manage monthly ISP downtime, SLA reports.
Schedule weekly review meeting with OM/PM to highlighted pending/escalated issue with authority.
Key Skills
switchingFortigateNetwork EngineeringNetworkingConfigurationJuniperNetwork OperationISPEOSConfigrationApproval ProcessRoot Causechange managementroutingWiFiMonitoring
Education
UG:Any Graduate
Company Profile
Precision Techserve Private Limited
Precision Offerings:
System Integration -Data Centers, Networking, Security, Servers & Storage, Software Solutions, Cloud Solutions & End User Computing
Infrastructure Management -End-user Support, Datacenter | Cloud Support, Network Management & Security Management
Biometrics & IoT – Sensors, Hardware Design & Integration, Embedded Software Development, Ancillary Applications, Algorithms, Enterprise IT Integration & Manufacturing.
Business Portfolios:
Biometric Solutions
Internet of Things
Infrastructure Management Services
Systems Integration
We are a Technology conglomerate with people strength in varied dimensions of skills focused on the rapidly advancing fields of IT Infrastructure, IoT, Biometrics, Cloud & System Integration. Precision, founded in Chennai, is a resilient 24 years young Group possessing rich expertise, expansive client base of 1000+ and 2200+ employees supporting us PAN India from various locations.
We are the premium business partners for HP, IBM, MS, Cisco, Amazon, 3M and VMWare and are proud to say that we have established our own brand through the products created in Biometrics and IOT
Company Info
Contact Details
Recruiter Name:Sangeeta SaibolContact Company:Precision Techserve Private LimitedTelephone:8766796380Website:http://careers.precisionit.co.in
Salary:
Not Disclosed by Recruiter
Industry:
IT Services & Consulting
Functional Area:
Engineering – Hardware & Networks
Role Category:
IT Network
Role:
Network (Support) Engineer
Employment Type:
Full Time, Permanent
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